Rayo Rodriguez
Napa Auto Parts
Garden City,TX
2027
years of professional experience
Dynamic professional with proven expertise in customer service and inventory control. Committed to optimizing operational efficiency and resolving issues to enhance client satisfaction.
Work History
Assistant Manager
1 Year 1 Month- Coordinated daily operations, ensuring efficient inventory management and order fulfillment.
- Assisted in training new team members on company policies and customer service standards.
- Implemented process improvements to enhance workflow efficiency within the store.
- Monitored product displays and merchandising compliance to maximize sales opportunities.
- Resolved customer inquiries and issues, maintaining high satisfaction levels across all interactions.
- Analyzed sales data to identify trends and recommend strategies for inventory optimization.
Operation Clerk
1 Year 3 Months- Responded to inquiries from callers seeking information.
- Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collaborated with team members to resolve operational challenges effectively.
- Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
Counter Salesperson
5 Years 5 Months- Provided excellent customer service by addressing inquiries and offering product recommendations.
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
- Trained new staff on sales techniques, product knowledge, and operational procedures.
- Processed sales transactions accurately using point-of-sale systems while maintaining a clean workspace.
- Conducted regular audits of stock to identify slow-moving items and optimize ordering processes.
- Developed promotional displays showcasing featured products to drive sales initiatives effectively.
Store Manager
- Supervised daily store operations, ensuring high standards of customer service and product availability.
- Trained and mentored team members on sales techniques and inventory management practices.
- Implemented effective merchandising strategies to enhance product visibility and drive sales growth.
- Analyzed sales reports to identify trends, optimizing stock levels based on customer demand.
- Developed staff schedules to align with peak business hours, improving operational efficiency.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction and loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Warehouse Worker
8 Months- Operated forklifts and pallet jacks to safely transport materials throughout facility.
- Maintained inventory accuracy through regular audits and cycle counts.
- Collaborated with team members to optimize warehouse layout for operational efficiency.
- Implemented safety protocols, reducing workplace accidents and improving compliance standards.
Education
High School Diploma
Skills
Great customer service management inventory control
team member setting goals for delegation payroll scheduling
Timeline
Assistant Manager
Napa Auto Parts
07.2025 - CurrentRead More
Operation Clerk
Vital Energy Services
03.2024 - 06.2025Read More
Counter Salesperson
Napa Auto Parts
10.2018 - 03.2024Read More
Warehouse Worker
Basic Energy Services
11.2017 - 07.2018Read More
Store Manager
Autozone
2005 - 10.2018Read More
Midland High
High School Diploma
Read More