Bilingual case manager with strong expertise in crisis intervention and risk assessment. Proven success in developing individualized case plans and facilitating family reunification, ensuring child safety and well-being through strategic support and advocacy.
Work History
BILINGUAL CASE MANAGER
10 Months
Compass Connection | 10.2025 - Current
• Evaluate risks and safety concerns for children ages 10-17, ensuring appropriate placement.
• Evaluated risks and safety concerns for children ages 10-17, facilitating appropriate placements.
Assessed ongoing changes in behavior and circumstances affecting child safety, enabling timely interventions.
Track progress of children and their family/sponsors in achieving service goals and reducing risks.
Implemented therapeutic interventions that fostered client self-awareness and personal growth.
Developed individualized treatment plans aligned with client goals.
Collaborated with senior therapists to refine and apply effective therapeutic techniques.
Collaborated with senior therapists to enhance and implement effective therapeutic techniques.
Executed therapeutic interventions that promoted client self-awareness and facilitated personal growth.
HOUSING CASE MANAGER
6 Months
R.I.S.E | 04.2025 - 10.2025
Delivered case management to improve housing retention, increase employment opportunities, and foster life skills development
Conduct in-depth assessments and develop individualized service/housing plans
Deliver case management to enhance housing retention, employment opportunities, and life skills development
Streamlined referrals to behavioral health, education, workforce, and legal supports, enhancing client access to necessary resources
Maintained accurate documentation following HUD guidelines and internal standards to ensure compliance and support case management efforts
BILINGUAL CASE MANAGER (ORR LICENSED SHELTER)
1 Year 9 Months
Southwest Key Programs | 05.2023 - 02.2025
Conducted interviews with youth and sponsors within 24-48 hours of admission to assess reunification eligibility, enabling timely family reunification.
Evaluated risks and safety concerns for children ages 10-17, ensuring appropriate placement and safeguarding well-being.
Provided feedback and support to crisis line staff to ensure effective responses to crisis calls.
Developed and implemented individualized case plans to effectively meet client needs and promote successful outcomes.
INTERN
7 Months
Greater Heights Chamber of Commerce | 07.2023 - 02.2024
Facilitated youth empowerment programs, mentoring participants to enhance skills and build confidence.
Supported fundraising efforts for scholarships and community initiatives, enhancing opportunities for local youth.
Assisted members with inquiries and provided information on chamber resources.
Organized networking events to foster connections among local businesses.
Coordinated marketing efforts to effectively promote chamber initiatives and community events.
CPS INVESTIGATIONS: BILINGUAL CASEWORKER
6 Months
Department of Family Protective Services | 11.2022 - 05.2023
Investigated reports of child abuse and neglect, conducting forensic interviews and risk assessments to determine child safety and well-being.
Responded to crises by implementing protective services and intervention strategies, ensuring immediate safety for children in high-risk situations.
Collaborated with law enforcement, medical professionals, and educators to gather case evidence, improving inter-agency communication and contributing to positive case outcomes.
BILINGUAL YOUTH CARE WORKER (ORR LICENSED SHELTER)
1 Year 3 Months
Dynamic Service Solutions: Children First Residential Care | 08.2021 - 11.2022
Supervised and mentored minors ages 13-17 in structured residential setting, enhancing personal growth and resilience through tailored support.
Supported youth in daily routines and activities, ensuring safety and nurturing environment that facilitated emotional and social development.
Served as positive role model, instilling respect and discipline while encouraging personal development and self-esteem.
De-escalated conflicts and managed crises, promoting safety and emotional well-being for all residents.
Education
MASTER OF CLINICAL SOCIAL WORK
University of Houston | Sugar Land, TX | 05-2026
NASW member
BACHELOR OF ARTS - Criminal Justice
Sam Houston State University | Huntsville, TX | 05-2021
Skills
Professional boundaries
Motivational interviewing
Ethical practice
Multilingual communication
Time management
Clear communication
Direct patient care
Timeline
BILINGUAL CASE MANAGER
Compass Connection
10.2025 - CurrentRead More
THERAPIST INTERN
Sazo Counseling & Consultation
09.2025 - 04.2026Read More
HOUSING CASE MANAGER
R.I.S.E
04.2025 - 10.2025Read More
INTERN
Greater Heights Chamber of Commerce
07.2023 - 02.2024Read More
BILINGUAL CASE MANAGER (ORR LICENSED SHELTER)
Southwest Key Programs
05.2023 - 02.2025Read More
CPS INVESTIGATIONS: BILINGUAL CASEWORKER
Department of Family Protective Services
11.2022 - 05.2023Read More
BILINGUAL YOUTH CARE WORKER (ORR LICENSED SHELTER)
Dynamic Service Solutions: Children First Residential Care
Bilingual Case Manager Supervisor at Children's Developmental Services AgencyBilingual Case Manager Supervisor at Children's Developmental Services Agency