Maria Romero
Shawsville,VA
Summary
Meticulous healthcare professional with a solid successful record of diagnostic abdominal sonography. Board certified as a Registered Diagnostic Medical Sonographer, and registered under ARDMS. Completes procedures with skill and accuracy in fast-paced environments. Dedicated using conscientious and systematic approaches to gain important information about internal body structures, development and areas of concern. Takes great pride in both her work and the care of her patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Credit and Collection Representative
Eversource
02.2021 - Current
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated to collect balance in full.
- Processed payments and applied to customer balances.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Maintained high volume of calls and met demands of busy and productive group.
Costumer Service Representative
TurboTax
01.2019 - 02.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Science - Diagnostic Medical Sonography
Northern Virginia Community College
Annandale, VA08.2027
Skills
- Diagnostic Evaluation
- Patient Safety
- Patient Advocacy
- Health Education
- Diagnostic Techniques
- Active Listening
- Ultrasound Examination
- Safety Policies
- Patient Relations
Certification
- RDMS - Registered Diagnostic Medical Sonographer
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Credit and Collection Representative
Eversource
02.2021 - Current
Costumer Service Representative
TurboTax
01.2019 - 02.2021
Associate of Science - Diagnostic Medical Sonography
Northern Virginia Community College
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