Maria Rosado
Brooklyn,NY
Summary
Adept at fostering client relationships and enhancing sanitation standards, I significantly improved client satisfaction and salon cleanliness during my tenure at Carmen. My expertise in cleaning, coupled with exceptional customer service skills, ensures a pristine and welcoming environment. Demonstrated ability to adapt and efficiently manage tasks highlights my commitment to excellence and operational efficiency.
Overview
20
20
years of professional experience
Work History
Hair Salon Assistant
Carmen
Brooklyn, NY
10.2021 - 01.2025
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
- Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
House Cleaner
Daisy Ramirez
Brooklyn, NY
06.2005 - 03.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Returned emptied garbage receptacles to proper locations.
Education
High School Diploma -
Cruz Del Sur Num. 118-ps- Argentina
Mendoza Argentina12-2015
Skills
- Excellent customer service
- Cleaning and sanitization
- Cleanliness and sanitation
- Customer service
- Housekeeping
- Bathroom sanitation
- Kitchen cleaning
- Floor cleaning
- Glass cleaning
- Surface sanitation
- Clothes laundering
- Workstation organization
- Window cleaning
- Floor sweeping
- Housekeeping duties
- Dusting techniques
Timeline
Hair Salon Assistant
Carmen
10.2021 - 01.2025
House Cleaner
Daisy Ramirez
06.2005 - 03.2020
High School Diploma -
Cruz Del Sur Num. 118-ps- Argentina