Performed regular inventory checks to maintain optimal stock levels at all times, minimizing potential shortages or overstock issues.
Input order information into system and updated customer accounts to document and track customer orders.
Managed content updates, ensuring accurate information and consistent branding across all pages.
Streamlined order processing and fulfillment procedures, resulting in faster delivery times for customers.
Completed data entry tasks with accuracy and efficiency.
Responded to customer requests for products, services, and company information.
Accounts Receivable
K Star Vinyl Fencing
Commerce, CA
06.2022 - 11.2024
Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
Ensured timely payments from clients through effective communication and proactive followups.
Posted customer payments by recording cash, checks, and credit card transactions.
Verified discrepancies and resolved clients' billing issues.
Strategically managed a diverse portfolio of client accounts, consistently exceeding revenue targets through proactive client engagement and solution driven approaches.
Office Manager
Help U Save Insurance
Los Angeles, CA
01.2021 - 06.2022
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Process an average of 20 expenses report per month in alignment with company policies and deadlines
Office Administrative Assistant
Akira’s Insurance & Multi Services
Los Angeles, CA
06.2017 - 01.2021
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Income tax, Insurance, Auto Registration, & Notary
Education
High School Diploma -
El Rancho High School
Pico Rivera
Skills
Skilled in optimizing workflow efficiency, prioritizing task, and meeting deadlines without compromising quality