Maria Ruiz
El Paso,TX
Summary
Motivated and results-driven professional applying for an Assistant Manager position. Bringing 5 years of experience at McDonald’s, including 2 years in management role. Experienced in floor management, team supervision, and delivering excellent customer service. Strong ability to work under pressure, learn quickly, and maintain a positive and productive work environment.
Overview
6
6
years of professional experience
2015
2015
years of post-secondary education
Work History
Service & floor manager
McDonald's
El Paso, Tx
08.2020 - Current
- Manager daily floor operations to ensure efficiency and high service standards
- Execute and demonstrate food safety procedures
- Supervised and supported team members during shifts
- Provided excellent customer service and resolved concerns professionally
- Trained new employees and supported team performance improvement
- Maintained a positive, organized, and safe work environment
- Worked effectively in high-pressure situations
- Maintained a safe, clean and organized floor environment.
Education
Riverside High School
El Paso, TxSkills
- Bilingual (English & Spanish)
- Strong customer service skills
- Team leadership
- Ability to work under pressure
- Fast learner
- Responsible and dependable
- Patience and strong communication skills
Timeline
Service & floor manager
McDonald's
08.2020 - Current
Riverside High School