Maria Salaj
Davenport,FL
Summary
Results-driven professional with expertise in customer service and team leadership. Proven ability to manage time effectively and solve problems efficiently. Committed to improving operational efficiency and promoting a collaborative team environment.
Overview
2
2
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Grocery Team Lead
Walmart
Winter Garden, Florida
05.2023 - 07.2026
- Coordinated inventory management by receiving, stocking, and organizing products to ensure availability and accessibility.
- Assisted in scheduling shifts to maximize workforce coverage during peak hours, enhancing customer service.
- Coached staff on product knowledge and effective customer service practices.
- Facilitated team meetings to align on goals and proactively address concerns, fostering open communication.
- Resolved customer complaints professionally, escalating issues when needed.
- Maintained accurate records of daily inventory levels and product movement.
Host
Wolfgang Puck Bar & Grill
Lake Buena Vista, Florida
01.2023 - 05.2023
- Greeted guests warmly and managed initial seating arrangements.
- Handled guest inquiries and resolved issues with professionalism and care.
- Collaborated with servers and kitchen staff to ensure smooth operations.
- Processed reservations efficiently using the restaurant's booking system.
- Assisted in training new hosts on procedures and customer service standards.
Sales Associate
Best Buy
Orlando, Florida
2021 - 2022
- Described merchandise and provided guidance on use, operation, and care to improve customer satisfaction.
- Analyzed sales data to identify trends and adjust sales strategies, enhancing customer targeting.
- Executed special orders and coordinated with other stores to fulfill customer requests. or called other stores to find desired items.
- Maintained records related to sales for store management.
Education
Associate of Arts -
Lake-Sumter State College
Clermont, FL09-2026
Skills
- Inventory management
- Sales analysis
- Team leadership
- Customer satisfaction
- Problem resolution
- Time management
- Interpersonal communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- ServSafe Food Protection Manager Certification
- Hiring Manager Training-Walmart
Timeline
Grocery Team Lead
Walmart
05.2023 - 07.2026
Host
Wolfgang Puck Bar & Grill
01.2023 - 05.2023
Sales Associate
Best Buy
2021 - 2022
Associate of Arts -
Lake-Sumter State College