Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Salas

Brownsville

Summary

Dedicated Customer Service Representative with a proven track record in resolving inquiries and enhancing customer satisfaction. Expertise in active listening and relationship building drives loyalty and repeat business.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Ez Clean Express Carwash
Los Fresnos, TX
10.2023 - Current
  • Greeting guests and outlining the services the establishment offers.
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Maintained cleanliness and organization of work area to ensure safety standards compliance.
  • Assist clients by identifying their needs and fulfilling requests.

Team Member

Crunch Fitness Gym
Brownsville, TX
01.2023 - 04.2023
  • Assisted members with equipment usage and fitness inquiries to enhance overall gym experience.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person request for information.
  • Maintained cleanliness and organization of gym facilities to promote a welcoming environment.
  • Know basic front desk operations: including assisting guests with membership signups/renewals.
  • Facilitated group classes, ensuring participant engagement and adherence to safety protocols.

Crew Member

Popeyes® Louisana Kitchen
Brownsville, TX
11.2021 - 02.2022
  • Adept in serving drive-thru and providing walk-in customers with optimal customer service.
  • Remain knowledgeable and up-to-date about menu offerings and specials.
  • Assisted in training new crew members on procedures and best practices for efficient operations.
  • Collaborated with team to achieve daily sales and promote the company brand.

Education

High School Diploma -

Premier High School
Brownsville, TX

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Product knowledge
  • Relationship building

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Ez Clean Express Carwash
10.2023 - Current

Team Member

Crunch Fitness Gym
01.2023 - 04.2023

Crew Member

Popeyes® Louisana Kitchen
11.2021 - 02.2022

High School Diploma -

Premier High School