Maria Salinas
Grand Prairie
Summary
Strategic operations and municipal account management professional overseeing the Dallas-Fort Worth territory. Cultivated strong relationships with 400+ municipal clients across three service locations. Acted as primary liaison for emergency fleet response, procurement, and repair coordination. Successfully expanded the territory by 100+ municipal accounts while mentoring teams and enhancing service delivery.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Municipal Account Manager
Industrial Power Truck & Equipment
Fort Worth
06.2023 - Current
- Lead the DFW municipal territory, supporting 400+ government customers.
- Primary contact for fire departments, cities, counties, ISDs, public works and utilities.
- Coordinate emergency response, vendor onboarding, procurement support, bids/RFPs, and projects involving Cummins engines, Allison transmissions, body shop, powertrain, drivetrain and preventative maintenance.
- Train new employees and grow territory revenue through 100+ new municipal accounts.
- Collaborated with cross-functional teams to address client needs and resolve issues.
- Conducted regular meetings with clients to review service delivery and expectations.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
Administrative Assistant / Operations Coordinator
Truck VIN LLC
09.2022 - 06.2023
- Served as the owner's right hand.
- Managed bills of sale, title reassignments, wire payments, DriveTime logistics, auctions, buyer/seller coordination, office operations, purchasing, company events and sales support.
- Organized filing system to ensure efficient document retrieval.
- Coordinated travel arrangements and itineraries for staff members.
- Assisted in preparing reports and presentations for meetings.
- Processed incoming communications and directed inquiries appropriately.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Funding Manager / Department Manager
EchoPark Automotive
02.2022 - 09.2022
- Led an 8-person team, managed funding operations for Plano while supporting Grand Prairie.
- Processed 1,000+ transactions monthly, reviewed lender documentation, and maintained zero past-due funding for two years.
- Evaluated credit applications and assessed borrower eligibility for financing.
- Trained staff on funding procedures and best practices for customer service.
- Reviewed contracts for accuracy and compliance with company policies.
- Communicated effectively with customers regarding funding status and options.
- Implemented process improvements to enhance efficiency in funding operations.
Lead Document Specialist
EchoPark Automotive
03.2020 - 02.2022
- Managed document preparation for vehicle transactions and customer agreements.
- Organized and maintained electronic filing systems for easy access to documents.
- Reviewed and verified accuracy of documents before submission to relevant departments.
- Developed training programs to improve staff skills and knowledge.
- Managed staff scheduling, workload allocation and task delegation.
- Participated in strategic planning sessions to determine long-term goals for the organization.
- Monitored departmental performance against established targets and benchmarks.
- Set performance expectations for all members of the department through effective communication.
Document Specialist
EchoPark Automotive
Grand Prairie
11.2019 - 03.2020
- Processed contracts, title paperwork and lender documents.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
- Utilized various software and tools to streamline processes and optimize performance.
- Reviewed and drafted legal documents for accuracy and clarity.
Store Manager
Cricket Wireless
Dallas
02.2019 - 11.2019
- Managed daily store operations and ensured team compliance with company policies.
- Supervised inventory management processes, including stock replenishment and organization.
- Trained and mentored staff to enhance customer service skills and product knowledge.
- Resolved customer inquiries and complaints professionally to maintain satisfaction levels.
- Implemented promotional strategies to increase product visibility and sales.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Conducted regular staff meetings to communicate updates and reinforce team goals.
Education
Business Administration -
Mountain View College
Dubiski Career High School
Grand Prairie, TX 08.2014 - 05.2018
Skills
- Account management
- Customer relationship management
- Proposal development
- Contract negotiation
- Vendor management
- Project scheduling
- Project tracking
- Supplier evaluation
- Revenue generation
- Crisis management
- Cross-functional collaboration
- Effective communication
- Business needs assessment
- Problem solving
- Attention to detail
- Conflict resolution
Key Career Achievements
- Managed the entire Dallas-Fort Worth municipal territory
- 400+ municipal customers
- 50,000+ fleet assets
- 100+ new municipal accounts
- 3 service locations supported
- Primary emergency response contact for municipalities
- Led a team of 8 employees
- 1,000+ vehicle transactions funded monthly
- Zero past-due funding for two consecutive years
- Fleet Pros Board Member & Committee Member
Leadership Experience
Fleet Pros, Board Member & Committee Member, Plan and organize networking events for 100+ attendees while collaborating with municipal fleet professionals, vendors and manufacturers.
Timeline
Municipal Account Manager
Industrial Power Truck & Equipment
06.2023 - Current
Administrative Assistant / Operations Coordinator
Truck VIN LLC
09.2022 - 06.2023
Funding Manager / Department Manager
EchoPark Automotive
02.2022 - 09.2022
Lead Document Specialist
EchoPark Automotive
03.2020 - 02.2022
Document Specialist
EchoPark Automotive
11.2019 - 03.2020
Store Manager
Cricket Wireless
02.2019 - 11.2019
Dubiski Career High School
08.2014 - 05.2018
Business Administration -
Mountain View College