Maria San Antonio
1250 Hercules Ave , Hercules ,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Assistant Restaurant Manager
Papaya Grill
06.2017 - 05.2024
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Assistant Restaurant Manager
Kusina Ni Tess
07.2010 - 06.2017
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care.
Education
Bachelor of Arts - Family And Consumer Sciences Education
San Francisco State University
San Francisco, CASkills
- Shift Management
- Food Safety Compliance
- Employee Scheduling
- Staff Training and Development
- Customer Retention
- Customer Assistance
- Food and beverage knowledge
Languages
Tagalog
Timeline
Assistant Restaurant Manager
Papaya Grill
06.2017 - 05.2024
Assistant Restaurant Manager
Kusina Ni Tess
07.2010 - 06.2017
Bachelor of Arts - Family And Consumer Sciences Education
San Francisco State University