Maria Sanchez Garcia
I have 25 years of experience in client and customer service. I speak fluently in English and Spanish. I am a reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help everyone succeed. I believe I have strong leadership in teams and take on solo projects with the most effective judgement based on the situation. I am a dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Mental health professional with extensive experience in patient care and therapeutic support. Known for unwavering commitment to patient well-being and ability to handle high-pressure situations effectively. Proven track record of fostering a collaborative environment and achieving positive patient outcomes. Exhibits excellent communication and crisis intervention
Work History
Lead Mental Health Technician
3 Years 7 Months- Trained and mentored junior technicians on crisis intervention techniques and therapeutic communication skills.
- Monitored patient behavior and reported changes to nursing staff for effective treatment planning.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and a safe and supportive environment.
- Escorted patients from the unit to meals, activities, and visitation areas to maintain a standard of safety and security.
- Managed crisis situations effectively, ensuring the safety of all involved.
Housekeeper
7 Months- Kept rooms fresh and patient-ready with regular trash removal, surface wipe-downs and supply replenishment.
- Met demand for room turnover, working quickly to freshen and replenish patient rooms, public spaces and offices.
- Turned over rooms quickly and notified staff of room and bed availability.
- Created and maintained clean, attractive and sanitary environment throughout facility.
- Used designated cleaning agents to maintain necessary levels of disinfection.
- Met room turnover demands by efficiently freshening and replenishing patient rooms, public spaces, and offices.
- Turned over rooms promptly, ensuring timely notification of room and bed availability to staff.
- Maintained clean, attractive, and sanitary environments throughout facility, enhancing overall patient experience.
- Refilled toiletries and supplies in patient rooms after completing cleaning tasks.
Crisis Counselor
2 Years 1 Month- Provided crisis intervention and suicide prevention support.
- Monitored client progress to ensure alignment with treatment goals and facilitate timely adjustments.
- Monitored and observed clients, identifying and addressing personal, emotional and social issues.
- Monitored client progress according to treatment goals.
- Adjusted plans during treatment to achieve success.
- Coached clients through personal issues and traumas, fostering resilience and emotional recovery.
- Guided clients in resourcing and grounding techniques, enhancing their ability to manage trauma responses and anxiety.
- Maintained confidentiality and records with sensitive information.