Maria Schmidt
Winter Garden,FL
Summary
A versatile professional with experience at Hilton, and a licensed real estate agent. Proven ability to exceed customer satisfaction through effective bilingual communication and creative problem-solving. Adaptable team player skilled in maintaining high service standards and managing complex tasks efficiently. Fast learner, committed to delivering exceptional results in any environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Hilton
Orlando, FL
10.2023 - Current
- Welcomed customers to property and offered immediate assistance with needs.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Collected and organized daily till totals and tips.
- Maintained accurate records of sales transactions using point-of-sale system.
- Communicated effectively with team members to ensure smooth operations during peak hours.
Real Estate Assistant
The Property Stop
Windermere, FL
01.2022 - 03.2025
- Assisted with scheduling appointments, conducting market research and preparing sales documents.
- Coordinated open houses and scheduled property showings for potential buyers.
- Organized and maintained real estate files and documents in compliance with legal requirements.
- Coordinated listing photography sessions to present properties to general public.
- Exceeded customer satisfaction by finding creative solutions to problems.
Administrative Assistant
Elite Staffing
Orlando, FL
05.2020 - 01.2021
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Verified identity documents for new customers, and managed digital filing systems for records, correspondence, and other material.
- Responded promptly to guest inquiries and resolved issues to maintain high service standards.
Education
High School Diploma -
Dr. Philips High School
Orlando, FL06-2016
Skills
- Licensed Real Estate Agent
- Bilingual communication, fluent in Spanish, and Portuguese
- Professionalism
- Adaptability and flexibility
- Team collaboration
- Fast learner
Certification
- Real Estate License, 2025
Languages
Portuguese
Native/ Bilingual
Spanish
Full Professional
German
Limited
References
References available upon request.
Timeline
Bartender
Hilton
10.2023 - Current
Real Estate Assistant
The Property Stop
01.2022 - 03.2025
Administrative Assistant
Elite Staffing
05.2020 - 01.2021
High School Diploma -
Dr. Philips High School
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