Maria Schmitz
Taylorsville,KY
Summary
Compassionate Case Manager experienced in handling high caseloads without sacrificing quality care. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Passionate Holistic Health, Life, & Nutrition Coach that is motivated to create healthy lifestyles for our communities to live a happier & healthier life.
Overview
3
3
years of professional experience
Work History
Case Manager III
PharmaCord
02.2021 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Achieved high quality scores & feedback by excelling in KPIs & performance metrics
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Trained new employees in our systems, on business rules, & standing as subject expert to answer questions.
Education
Certification - Foods, Nutrition, And Wellness Studies
National Academy of Sports Medicine
Gilbert, AZ01.2022
Certified Holistic Health & Life Coach - Health And Wellness
Health Coach Institute
Boise, ID11.2020
Bachelor of Arts - Health Care Communications
University of Kentucky
Lexington, KY05.2020
Minor - Psychology
University of Kentucky
Lexington, KY05.2020
Skills
- Excellent customer service and communication skills
- Client Advocacy, empathetic, attention to details
- Records Management, case planning, problem solving
- Passionate about wellness
Timeline
Case Manager III
PharmaCord
02.2021 - Current
Certification - Foods, Nutrition, And Wellness Studies
National Academy of Sports Medicine
Certified Holistic Health & Life Coach - Health And Wellness
Health Coach Institute
Bachelor of Arts - Health Care Communications
University of Kentucky
Minor - Psychology
University of Kentucky
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