Summary
Overview
Work History
Education
Skills
Timeline
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Maria Sebranek

Madison,WI

Summary

Flexible and dedicated team player, with the ability to work independently when needed. Demonstrates strong patience and multitasking skills in fast-paced environments. Skilled in building positive relationships with the public, and maintaining strong rapport with coworkers.

Overview

3
3
years of professional experience

Work History

Patient Service Representative

Vernon Memorial Healthcare
Viroqua, WI
11.2023 - 06.2025
  • Scheduled appointments with accuracy and efficiency.
  • Answered incoming calls in a professional manner, which were often high in volume.
  • Coordinated with other staff to ensure quality patient care and communication.
  • Assisted with the patient check-in process, ensuring accurate data entry of personal and insurance information
  • Supported my team by assisting with coverage in multiple departments as it was needed.

Server

Hillsboro Brewing Company
Hillsboro, WI
05.2022 - 10.2023
  • Delivered exceptional customer service in a fast-paced environment.
  • Accurately processed customer orders and provided prompt, courteous service.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stocked service areas with supplies during slow periods.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
06-2027

Skills

  • Customer service
  • Proactive and self-motivated, while maintaining strong interpersonal and teamwork skills
  • Excellent verbal and written communication
  • Strong attention to detail, ensuring consistent accuracy in all tasks
  • Skilled in active listening to ensure clear, effective communication, and collaboration
  • Efficient at balancing multiple tasks in fast-paced environments

Timeline

Patient Service Representative

Vernon Memorial Healthcare
11.2023 - 06.2025

Server

Hillsboro Brewing Company
05.2022 - 10.2023

Bachelor of Arts - Psychology

Southern New Hampshire University

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