Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hartford HealthCare Bone & Joint Institute
11.2021 - Current
Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Enhanced office productivity by handling high volume of callers per day.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Kept organized documentation of prescription refill information for office of 5 physicians.
Supported providers in outpatient medical office through coordinating administrative operations.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Taught patients about medications, procedures and care plan instructions.
Collected and documented patient medical information such as blood pressure and weight.
Obtained client medical history, medication information, symptoms and allergies.
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Scheduled appointments with specialists on behalf of clients.
Assisted clients in locating resources that accepted various insurances.
Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Maintained and updated patient records for accurate, current medical histories.
Maintained consistent follow-up on status of prior authorization requests.
Assembly Technician
Putnam Plastics Corp.
07.2019 - 11.2021
Assembled and aligned parts and fixtures using hand and power tools.
Trained new operators by relaying information on company procedures, safety requirements and delivered constructive criticism upon completion of job tasks.
Analyzed blueprints and work orders to understand specifications and complete accurate assembly of products.
Trained assemblers and provided adequate knowledge about assembling processes
Service Coordinator
Masis Staffing Solutions
02.2018 - 07.2019
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments. Verified applicant references and employment details.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Scheduled and conducted interviews each week.
Fieldwork Interview
Estudios Tecnicos
01.2004 - 02.2018
Assisted Department of Health with studies and workshops related to different kids illness like autism, HDHD, mental health, sexually transmitted diseases, eating disorders among others.
Assisted Department of Education with studies related to nutrition, education.
Assisted with project planning and execution of research.
Conducted interviews with participants to assess eligibility.
Explained questions in better detail for interviewees to allow truthful answers.
Performed data entry, electronic data collection and tracing to support research.
Used specified forms to compile, record and code results or data from interviews and surveys.
Prepared reports of findings by illustrating data graphically and translating complex findings into narrative format
Education
Technician - Pharmacy Technician
Quinebaug Valley
Danielson, CT
09.2019
Bachelor of Science - Nursing
National University College - Bayamon
Bayamon, PR
07.2015
Associate Degree in Surgical Assistant - Surgical Assistant
EDIC College
Caguas, PR
06.2011
Skills
Decision making
Organizational skills
Team Leadership
Patient education oriented
Active Listening
Medical terminology
Computer skills ( power point, outlook, word, excel)
Critical Thinking
Problem resolution
Epic Systems
Medical interpreter (Bilingual)
Certification
First Aid/CPR Certified
Medical Interpreter
Timeline
Medical Assistant
Hartford HealthCare Bone & Joint Institute
11.2021 - Current
Assembly Technician
Putnam Plastics Corp.
07.2019 - 11.2021
Service Coordinator
Masis Staffing Solutions
02.2018 - 07.2019
Fieldwork Interview
Estudios Tecnicos
01.2004 - 02.2018
Technician - Pharmacy Technician
Quinebaug Valley
Bachelor of Science - Nursing
National University College - Bayamon
Associate Degree in Surgical Assistant - Surgical Assistant