Maria Serrano
Hialeah,FL
Summary
A dedicated and enthusiastic steward with 5 years experience, working on private/charter yachts . Capable of achieving the most demanding targets and objectives whilst remaining focused on delivering a high standard of service at all times. Naturally strong interpersonal skills give me the ability to communicate concisely and articulately with crew and guests. I enjoy being a part of a successful and productive team and have the ability to shine in high pressure environments. I am certified in first aid, ship safety, and health standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Yacht Stewardess
El Faraón Marine
01.2020 - Current
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Maintained a clean and organized cabin, creating a welcoming atmosphere for guests
Waitresses
Golden Corral Restaurant
03.2018 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, Fl2021
Skills
- Hospitality services
- Great communicator
- In-flight safety expertise
- Problem solver
- Healthy and active
Certification
STCW Basic Safety Training
Maritime Professional Training School- Fort Lauderdale, Fl 33316
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Yacht Stewardess
El Faraón Marine
01.2020 - Current
Waitresses
Golden Corral Restaurant
03.2018 - 10.2019
High School Diploma -
Hialeah Gardens Senior High School
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