Dedicated and empathetic social work intern with a passion for fostering positive change in communities. Possessing strong interpersonal skills, a deep understanding of social issues, and a commitment to advocacy. Eager to contribute to meaningful projects while gaining practical experience and making a difference in the lives of individuals and families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Social Work Intern
Kane County Sherriff's Office
01.2024 - Current
Utilized motivational interviewing techniques to increase client engagement in treatment.
Continuously updated knowledge of best practices in crisis intervention through participation in workshops, conferences, and relevant literature review.
Advocated for policy changes within the organization to better address the unique needs of diverse client populations experiencing crises.
Provided ongoing support to clients following a crisis event, facilitating recovery and stabilization.
Maintained client records to document assessment, treatment plans and progress.
Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Transportation and Client service coordinator
Nationwide Organ Recovery Transport Alliance
07.2022 - 01.2024
Adapted quickly to changes in company policies and procedures, ensuring continued adherence to best practices and compliance requirements.
Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.
Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
Promoted teamwork among colleagues by proactively assisting others when needed.
Enhanced organ procurement processes by streamlining communication channels between hospitals and organ donor registry.
Managed high-stress situations effectively, ensuring timely organ retrieval and transportation to designated facilities.
Certified Medical Assistant
Northwestern Medical Group
08.2019 - 07.2022
Professional customer service
Collaborated with different departments to develop ways to increase customer satisfaction
Worked closely with OPO’S and coworkers to come up with best solutions in time of conflict
Call Documentation
Provide seamless transportation to OPO’S as well as keeping coordinators updated with all steps of transportation
Dispatched drivers for emergency situations
Assessed, documented and monitored vital signs for more than 20 patients per day
Organized charts, documents and supplies to maintain team efficiency
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
Interviewed patients to verify information, record medical history and confirm purpose of visit
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Sales Associate
Jori And June
10.2016 - 04.2018
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Recommended accessories and delivered details regarding latest promotions to increase sales
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Education
High School Diploma -
Geneva High School
Geneva, IL
CMA- AAMA - September in Medical Assisting -
Waubonsee Community College
Sugar Grove, IL
BSW- Bachelor’s of Social Work -
Aurora University
Aurora, IL
05.2023
MSW- Master’s of Social Work -
Aurora University
Aurora, IL
08.2024
Skills
Case Documentation
Client Advocacy
Referral Coordination
Case records management
Knowledge of medical and psychiatric terminology
Emergency response training
Child Welfare
Community resource knowledge
Mental Health Support
Treatment Planning
Referrals and networking
Patient Counseling
Crisis Intervention
Accomplishments
Active member with American Association of Medical Assistants (AAMA)
Active member of Waubonsee Community College Medical Assistant Advisory Board 2018-2019
Former volunteer at Fox Valley Food For Health 2015-2017: Fellow students and I would prepare meals for terminally ill patients enrolled in this great organization.
Certification
DCFS Mandated report
Death notification training
Substance Use Training
Crisis Intervention Training
DV/SA Training
Suicide Risk Assessment
Trauma informed language
Security awareness training
Timeline
Police Social Work Intern
Kane County Sherriff's Office
01.2024 - Current
Transportation and Client service coordinator
Nationwide Organ Recovery Transport Alliance
07.2022 - 01.2024
Certified Medical Assistant
Northwestern Medical Group
08.2019 - 07.2022
Sales Associate
Jori And June
10.2016 - 04.2018
High School Diploma -
Geneva High School
CMA- AAMA - September in Medical Assisting -
Waubonsee Community College
BSW- Bachelor’s of Social Work -
Aurora University
MSW- Master’s of Social Work -
Aurora University
DCFS Mandated report
Death notification training
Substance Use Training
Crisis Intervention Training
DV/SA Training
Suicide Risk Assessment
Trauma informed language
Security awareness training
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