Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Maria Severino

Yorkville,IL

Summary

Dedicated and empathetic social work intern with a passion for fostering positive change in communities. Possessing strong interpersonal skills, a deep understanding of social issues, and a commitment to advocacy. Eager to contribute to meaningful projects while gaining practical experience and making a difference in the lives of individuals and families.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Police Social Work Intern

Kane County Sherriff's Office
01.2024 - Current
  • Utilized motivational interviewing techniques to increase client engagement in treatment.
  • Continuously updated knowledge of best practices in crisis intervention through participation in workshops, conferences, and relevant literature review.
  • Advocated for policy changes within the organization to better address the unique needs of diverse client populations experiencing crises.
  • Provided ongoing support to clients following a crisis event, facilitating recovery and stabilization.
  • Maintained client records to document assessment, treatment plans and progress.
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.

Transportation and Client service coordinator

Nationwide Organ Recovery Transport Alliance
07.2022 - 01.2024
  • Adapted quickly to changes in company policies and procedures, ensuring continued adherence to best practices and compliance requirements.
  • Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.
  • Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Enhanced organ procurement processes by streamlining communication channels between hospitals and organ donor registry.
  • Managed high-stress situations effectively, ensuring timely organ retrieval and transportation to designated facilities.

Certified Medical Assistant

Northwestern Medical Group
08.2019 - 07.2022
  • Professional customer service
  • Collaborated with different departments to develop ways to increase customer satisfaction
  • Worked closely with OPO’S and coworkers to come up with best solutions in time of conflict
  • Call Documentation
  • Provide seamless transportation to OPO’S as well as keeping coordinators updated with all steps of transportation
  • Dispatched drivers for emergency situations
  • Assessed, documented and monitored vital signs for more than 20 patients per day
  • Organized charts, documents and supplies to maintain team efficiency
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
  • Interviewed patients to verify information, record medical history and confirm purpose of visit
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.

Sales Associate

Jori And June
10.2016 - 04.2018
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Recommended accessories and delivered details regarding latest promotions to increase sales
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Education

High School Diploma -

Geneva High School
Geneva, IL

CMA- AAMA - September in Medical Assisting -

Waubonsee Community College
Sugar Grove, IL

BSW- Bachelor’s of Social Work -

Aurora University
Aurora, IL
05.2023

MSW- Master’s of Social Work -

Aurora University
Aurora, IL
08.2024

Skills

  • Case Documentation
  • Client Advocacy
  • Referral Coordination
  • Case records management
  • Knowledge of medical and psychiatric terminology
  • Emergency response training
  • Child Welfare
  • Community resource knowledge
  • Mental Health Support
  • Treatment Planning
  • Referrals and networking
  • Patient Counseling
  • Crisis Intervention

Accomplishments

  • Active member with American Association of Medical Assistants (AAMA)
  • Active member of Waubonsee Community College Medical Assistant Advisory Board 2018-2019
  • Former volunteer at Fox Valley Food For Health 2015-2017: Fellow students and I would prepare meals for terminally ill patients enrolled in this great organization.

Certification

  • DCFS Mandated report
  • Death notification training
  • Substance Use Training
  • Crisis Intervention Training
  • DV/SA Training
  • Suicide Risk Assessment
  • Trauma informed language
  • Security awareness training

Timeline

Police Social Work Intern

Kane County Sherriff's Office
01.2024 - Current

Transportation and Client service coordinator

Nationwide Organ Recovery Transport Alliance
07.2022 - 01.2024

Certified Medical Assistant

Northwestern Medical Group
08.2019 - 07.2022

Sales Associate

Jori And June
10.2016 - 04.2018

High School Diploma -

Geneva High School

CMA- AAMA - September in Medical Assisting -

Waubonsee Community College

BSW- Bachelor’s of Social Work -

Aurora University

MSW- Master’s of Social Work -

Aurora University
  • DCFS Mandated report
  • Death notification training
  • Substance Use Training
  • Crisis Intervention Training
  • DV/SA Training
  • Suicide Risk Assessment
  • Trauma informed language
  • Security awareness training
Maria Severino