Maria sheehan
Cold Spring,United States
Summary
Hands-on leader and server with strong background supervising operations of cross-functional teams of up to 15 members within diverse restaurant platforms. Accomplished trainer with strong reputation for building top-performing waiting staff committed to identifying and addressing individual needs, preferences, and specifications. Passionate about food and service quality.
Hardworking Restaurant Manager with 4 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
50
50
years of professional experience
Work History
Real-estate Salesperson
Desatnick Real Estate
Lower Township, NJ
09.2022 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Restuarant Assistant Manager
Sciarra Laboratories
Wildwood, NJ
02.2023 - 05.2023
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
Restaurant Server
Harbor View Restaurant
Lower Twp , NJ, United States
05.2022 - 10.2022
- Worked in cooperation with front and back of house staff to ensure smooth operations. I performed all phases of food and beverage.
Banquet Supervisor
Icona Resorts
Avalon, NJ
09.2016 - 09.2020
- Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
- Reviewed banquet event orders to determine room layouts and schedule staff.
- Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
- Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
Construction Worker and Office Manager
Sheehan Construction LLC
Cape May , NJ
02.1998 - 11.2018
- Organized and maintained documents, files and records.
- Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
Restaurant Server
Wildwood Country Club
Cape May Court House, NJ
02.2014 - 09.2014
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Restaurant Server
Promenade Restaurant
Cape May, NJ
04.2004 - 10.2007
- Provided exceptional service to high volume of daily customers.
Kitchen Prep Cook
The Lighthouse Restaurant
Cherry Hill, NJ
02.1975 - 04.1997
- Prepped vegetables and ingredients by washing, chopping and dicing.
Restaurant Server
Peter Shields Restaurant
Cape May, NJ
04.1995 - 10.1995
- Provided exceptional service to high volume of daily customers.
Restaurant Server
Grand Hotel and Casino. The Oaks
Atlantic City, NJ
12.1989 - 04.1994
- Provided exceptional service to high volume of daily customers.
Server
The Lobster House
Cape May, NJ
05.1988 - 12.1988
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Business
Pennsauken High School
Pennsauken, NJ06.1979
Skills
- Food services management
- Resources allocation
- Health and safety standards
- Staff supervision
- Problem resolution
- Opening and closing procedures
- Serving expertise
- Structure building methods
- Knowledge of machines
- Design principles
- Physical agility
- Construction background
- Flooring construction
- Strong analytical and communication skills
- Knowledge of raw materials
- Business principles
Additional Information
Harbor View Restaurant 05.03.2022 to 10.15.2022
Timeline
Restuarant Assistant Manager
Sciarra Laboratories
02.2023 - 05.2023
Real-estate Salesperson
Desatnick Real Estate
09.2022 - Current
Restaurant Server
Harbor View Restaurant
05.2022 - 10.2022
Banquet Supervisor
Icona Resorts
09.2016 - 09.2020
Restaurant Server
Wildwood Country Club
02.2014 - 09.2014
Restaurant Server
Promenade Restaurant
04.2004 - 10.2007
Construction Worker and Office Manager
Sheehan Construction LLC
02.1998 - 11.2018
Restaurant Server
Peter Shields Restaurant
04.1995 - 10.1995
Restaurant Server
Grand Hotel and Casino. The Oaks
12.1989 - 04.1994
Server
The Lobster House
05.1988 - 12.1988
Kitchen Prep Cook
The Lighthouse Restaurant
02.1975 - 04.1997
Business
Pennsauken High School
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