Maria Simonetti
Des Moines,IA
Summary
Highly motivated undergraduate student at Drake University, majoring in Marketing with a minor in Psychology. Many years of customer service, communication, and leadership experience. Passion for problem-solving and growing as a leader and Marketer every day.
Overview
6
6
years of professional experience
Work History
Patron Services Manager
Cowles Library
08.2022 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Preschool Assistant Teacher
Prairie Lane Early Childhood Center
06.2023 - 08.2023
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.
- Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
- Modeled positive behavior and communication skills for students.
Shift Leader
Dairy Queen
07.2018 - 08.2022
- Led and guided co-workers for the duration of the shift and closing period
- Trained new hires, communicated with customers, and managed financial transactions, as well as work on the grill and ice cream bar.
- Educated staff on organizational mission and goals to help employees achieve success.
Phone Staff
Pizza Boy Chicago
01.2020 - 07.2020
- Answered phones and communicated with customers regarding orders or inquiries.
Education
Loyola Academy
BSBA - Marketing
Drake University
Des Moines, IA05.2026
Skills
- Leadership
- Flexibility
- Resilience
- Time-Management
- Creativity
- Data Visualization
- Marketing initiatives
- Fast Learner
- Complex Problem-Solving
Hobbies and Interests
- Writing (journaling, poetry, etc)
- Knitting
- Spending time with friends and peers
Timeline
Preschool Assistant Teacher
Prairie Lane Early Childhood Center
06.2023 - 08.2023
Patron Services Manager
Cowles Library
08.2022 - Current
Phone Staff
Pizza Boy Chicago
01.2020 - 07.2020
Shift Leader
Dairy Queen
07.2018 - 08.2022
Loyola Academy
BSBA - Marketing
Drake University