Maria sindhuri Mettu

7+ years Salesforce.com platform as a Developer and Administrator with experience in designing developing, deploying and integration of Salesforce CRM. Experience in SFDC Development on triggers to perform custom actions for before and after changes in Salesforce records such as insertions, updates and deletions. Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call Center, Chatter App-exchange applications. Good understanding of Software Development Lifecycle (SDLC) with expertise in Requirement Gathering, Analysis, Designing, Development and testing. Experienced in Service Cloud by implementations with expertise in email-to-Case, Web-to-Case, Assignment, Escalation, Auto-response rules on Case object, implementing Service Console and Live agent. Experience in training the internal business users to use the SFDC application. Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com. Hand on experience on lighting App Builder and Lightning Components by building apps visually with App Builder also developed re-usable UI components with the lightning Components Framework. Experience in modifying Visualforce pages to be supported in Lightning and good experience and good understanding of Lightning mode and its features. Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals Processes, Workflow Rules, Validation Rules, Reports, Dashboards, Tasks Events. Good knowledge on Apex development in creating Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions. Experienced Salesforce.com Developer and Administrator in the organization. Also Participated in translating and documentation of business requirements into functional requirements. Experience in Batch Apex and Schedule Apex. Proficient in Data Migration from Traditional Applications to Salesforce.com using Data Loader Utility and Import Wizard. Experience in implementing Validation Rules, Assignment Rules, Workflows, and Approval Processes for automated alerts, field updates & Email generation according to application requirements. Knowledge of Apex Trigger, Apex Class, Apex Test Methods, Visualforce Pages, SOQL, SOSL, WebServices. Experienced in Lightning Experience, which includes the Lightning Component Framework and involved in building Lightning component using the aura framework. Experience in data migration using Import wizard, Apex Data Loader and other integration tools like Informatica Cloud and Cast-iron. Have extensive experience in implementation of Custom Objects, Custom Tabs, Page Layouts, and Record Types. Excellent communication and inter-personal skills, technical documentation and reporting skills, accustomed to working in both large and small team environments.

• Certified Administrator
• Certified Platform Developer I