Maria Skokan
Aurora,IL
Summary
Motivated business professional bringing 17 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Business Owner
Chupacabra Puerto Rican Kitchen
09.2017 - Current
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Managed incoming calls, emails and faxes per day from customers, social media, and marketing
Business Owner
Aroma Roots All Natural Soaps, Cleaning Product And More
01.2012 - 12.2023
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by engaging sales at market's
- Conducted market research to inform product development decisions and identify potential growth areas.
- Established strong customer relationships through excellent communication and attentive service.
- Managed approximately 20-30 incoming calls, emails and faxes per day from customers
Business Owner
Natures Essence Green Cleaning
01.2007 - 01.2016
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- In home sales and estimates
- Managed approximately 30 incoming calls, emails and faxes per day from customers, and 4-5 cleaning crews daily
Education
No Degree -
East Aurora High School
Aurora, ILSkills
- Project Management
- Regulatory Compliance
- Resources Allocation
- Employee Training
- Customer Service
- Answering phone
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Business Owner
Chupacabra Puerto Rican Kitchen
09.2017 - Current
Business Owner
Aroma Roots All Natural Soaps, Cleaning Product And More
01.2012 - 12.2023
Business Owner
Natures Essence Green Cleaning
01.2007 - 01.2016
No Degree -
East Aurora High School
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