Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARIA SMITH

Los Angeles

Summary

Experienced in commercial security systems and control room surveillance technology with a comprehensive understanding of the field. Skilled in conflict resolution, able to handle and resolve conflicts professionally. Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned leadership abilities dedicated to ensuring the safety and security of the community. Proactive in following proper protocols while on duty and interacting with community contacts, consistently prioritizing the well-being of those around me.

Overview

8
8
years of professional experience

Work History

Professional Service Officer

GSG Protective Services
04.2022 - Current
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Port Security Officer

Securitas Security Services USA
01.2019 - 04.2022
  • Prepared regular written logs and incident reports for distribution to at the end of each shift
  • Maintained my flexibility and adapted to new situations in rapidly changing environments
  • Assessed and deflected issues in emergency situations quickly
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public
  • Kept a physical presence at the entrances and exits and carefully monitored the CCTV
  • Used a handheld metal detector and other surveillance devices to screen individuals entering the facility
  • Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors
  • Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind.

Dispatch Security Officer

Allied Universal
01.2017 - 09.2021
  • Used a handheld metal detector and other surveillance devices to screen individuals entering the facility
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered
  • Triaged problems quickly, providing precise and clear information while working under minimal supervision
  • Used physical or verbal techniques to investigate suspicious activities and resolve concerns
  • Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors
  • Enforced security policies and removed violators and unauthorized individuals from the premises to maintain a safe environment.

Education

Certificate Of Completion - PC 832 Laws of Arrest

Golden West College
Huntington Beach, CA
11.2023

High School Diploma - General Studies

Antelope High School
Lancaster, CA
01.2008

Skills

  • Security procedures knowledge
  • Security Guard Certificate
  • Security personnel training
  • Computer literate
  • Attention to detail
  • Customer service
  • Vigilant and watchful
  • Customer satisfaction
  • Patrolling
  • Supervision and Leadership
  • Dispatch
  • Report Writing

Timeline

Professional Service Officer

GSG Protective Services
04.2022 - Current

Port Security Officer

Securitas Security Services USA
01.2019 - 04.2022

Dispatch Security Officer

Allied Universal
01.2017 - 09.2021

Certificate Of Completion - PC 832 Laws of Arrest

Golden West College

High School Diploma - General Studies

Antelope High School
MARIA SMITH