Maria Soria
4760 Ivy Street Pico Rivera ,California
Summary
Dedicated school bus driver with a proven track record at Zum, excelling in safety-focused transportation and effective communication. Skilled in pre-trip inspections and passenger management, I foster a positive environment while ensuring timely arrivals. Committed to upholding high standards of professionalism and enhancing student satisfaction through attentive service.
Overview
2026
2026
years of professional experience
Work History
Transportation Router
First Student Transportation
- Managed daily communication between drivers and operations team to ensure timely route adjustments.
- Assisted in coordinating vehicle maintenance schedules to enhance fleet reliability and safety.
- Maintained accurate records of transportation activities using proprietary scheduling software.
- Supported dispatch operations by efficiently prioritizing and routing service requests from schools and parents.
- Collaborated with team members to develop process improvements for streamlined dispatch workflows.
- Resolved driver inquiries regarding routes and schedules, ensuring clear communication for service effectiveness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
- Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.
- Advised regarding delays and special circumstances.
- Collaborated with multiple departments to ensure seamless coordination of resources during emergency situations.
- Maintained updated and detailed records of calls in physical and electronic database.
- Supported efficient scheduling processes, arranging staff coverage for shifts and managing time-off requests.
- Streamlined dispatch procedures with the implementation of new technology and software systems.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices for dispatch operations.
- Assisted in the development of policies and procedures for dispatch operations, contributing to a safer and more efficient workplace.
- Assisted in training new hires on dispatch protocols, contributing to a well-prepared workforce.
- Implemented feedback system for dispatch services, leading to actionable insights for service improvement.
- Facilitated training sessions for new dispatch software, significantly improving team productivity.
- Improved dispatch efficiency by implementing new scheduling system that streamlined assignment process.
- Increased accuracy in dispatch operations by conducting regular audits of dispatch records and communication practices.
- Coordinated with multiple departments to ensure timely dispatch of goods, enhancing overall operational flow.
School Bus Driver
Zum
Los Angeles, CA
07.2023 - Current
- Operated school bus safely, adhering to all traffic regulations and safety protocols.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with operational standards.
- Managed student behavior during transit, fostering a positive environment for all passengers.
- Communicated effectively with parents and school staff regarding transportation schedules and changes.
- Assisted in training new drivers on safety procedures and company policies.
- Maintained accurate records of daily routes, student counts, and incidents involving the bus service.
- Responded promptly to emergencies or road incidents, ensuring student safety at all times.
- Collaborated with team members to optimize route efficiency and reduce travel time for students.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
School Bus Driver
Durham Transportation
El Monte, CA
02.2018 - 10.2021
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
Dispatcher Office Assistant
First Student
Pasadena, CA
01.2003 - 10.2017
- Managed daily communication between drivers and operations team to ensure timely route adjustments.
- Assisted in coordinating vehicle maintenance schedules to enhance fleet reliability and safety.
- Maintained accurate records of transportation activities using proprietary scheduling software.
- Supported dispatch operations by efficiently prioritizing and routing service requests from schools and parents.
- Collaborated with team members to develop process improvements for streamlined dispatch workflows.
- Resolved driver inquiries regarding routes and schedules, ensuring clear communication for service effectiveness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
- Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.
- Advised regarding delays and special circumstances.
- Collaborated with multiple departments to ensure seamless coordination of resources during emergency situations.
- Maintained updated and detailed records of calls in physical and electronic database.
- Supported efficient scheduling processes, arranging staff coverage for shifts and managing time-off requests.
- Streamlined dispatch procedures with the implementation of new technology and software systems.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices for dispatch operations.
- Assisted in the development of policies and procedures for dispatch operations, contributing to a safer and more efficient workplace.
- Assisted in training new hires on dispatch protocols, contributing to a well-prepared workforce.
- Implemented feedback system for dispatch services, leading to actionable insights for service improvement.
- Facilitated training sessions for new dispatch software, significantly improving team productivity.
- Improved dispatch efficiency by implementing new scheduling system that streamlined assignment process.
- Increased accuracy in dispatch operations by conducting regular audits of dispatch records and communication practices.
- Coordinated with multiple departments to ensure timely dispatch of goods, enhancing overall operational flow.
School Bus Driver
First Student Transportation
Pasadena, CA
2021 - 2023
- Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
- Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
Education
High School Diploma - Analysis
16 De Septiembre
Mexico Nayarit 06.1987
Skills
Dependable and reliable
Effective communication skills
Safety-focused
Safe driving practices
Commercial driving
Passenger management
Safety equipment usage
Route planning
Defensive driving
Vehicle inspections
Transporting students
Pre-trip inspections
License endorsements
Bus evacuation drills
Post-trip inspections
Wheelchair lift operation
Timeline
School Bus Driver
Zum
07.2023 - Current
School Bus Driver
Durham Transportation
02.2018 - 10.2021
Dispatcher Office Assistant
First Student
01.2003 - 10.2017
Transportation Router
First Student Transportation
School Bus Driver
First Student Transportation
2021 - 2023
High School Diploma - Analysis
16 De Septiembre