Maria Stillwagon
North Canton,OH
Summary
Dynamic professional with a proven track record in supply inventory management and guest relations, honed at Cleveland Clinic and other notable employers. Excelled in enhancing guest satisfaction through meticulous room preparation and streamlined shipping processes, achieving high customer satisfaction rates. Skilled in using advanced tracking software and maintaining safety standards, demonstrating exceptional time management and organizational abilities.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant
Cleveland Clinic
01.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Shipping and Receiving Coordinator
Coltenewhaledent
10.2020 - 01.2024
- Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
- Utilized advanced tracking software to monitor shipment progress from origin to destination accurately, keeping customers informed throughout the process.
Warehouse Assistant
Jo-Ann Stores Distribution Center
05.2013 - 10.2020
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Education
High School Diploma -
Monte Del Sol Charter-Monterrey,PR
Cd. Mante06-1994
Skills
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
- Dusting furniture
- Supply Inventory Management
- Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Room Attendant
Cleveland Clinic
01.2024 - Current
Shipping and Receiving Coordinator
Coltenewhaledent
10.2020 - 01.2024
Warehouse Assistant
Jo-Ann Stores Distribution Center
05.2013 - 10.2020
High School Diploma -
Monte Del Sol Charter-Monterrey,PR
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