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Experienced Hygiene and Quality Manager with a strong background in hospitality and food service. Skilled in implementing and monitoring hygiene, sanitation, and quality assurance systems in compliance with international standards, such as HACCP and ISO 22000. Proven ability to lead training, conduct audits, and develop SOPs to ensure safety, cleanliness, and product quality. Committed to continuous improvement, regulatory compliance, and excellence in guest satisfaction.

Experienced in customer service and team leadership with strong skills in project management and problem-solving. Proven ability to enhance operational efficiency and resolve conflicts effectively. Eager to leverage expertise as a General Manager to drive strategic growth and foster a collaborative team environment.
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.

Dynamic and dedicated professional with extensive experience at Lova Cafe, excelling in customer service and food safety. Proven ability to enhance guest experiences through effective communication and exceptional food presentation. Skilled in multitasking and conflict resolution, ensuring a positive dining atmosphere while maintaining high standards of cleanliness and organization

I took several years of culinary arts and JROTC in high school. I also have had a good amount of work experience in food service ensuring cleanliness through sanitation and making sure that meals are prepared, cooked, and served to servsafe standards. I also took part in many health inspections and DOC audits passing all with flying colors. I truly enjoy cooking and have a passion for working in the food service industry. I enjoy having a clean kitchen and always give projects for my workers to ensure a clean workplace. I have experience in doing weekly inventory of food and daily inventory of chemicals as well as daily tool control logs as in the jail does not have an officer in the kitchen so food service staff are responsible for tool management. I also am diligent in key control and knowing not to leave them lying around anywhere same with our work phones

Maria Teresa Diaz

Work History

Food handler / Waitress

Retail Sales Associate

Food Handler / Team Leader

Building Keeping Service

Housekeeping

Housekeeping

Education

High School Diploma

- Profesional Stylist Spanish (Native Speaker) / English (A2)

Skills

Timeline

Food handler / Waitress

Food Handler / Team Leader

Building Keeping Service

Housekeeping

Housekeeping

Instituto cosmético de guía Las Américas

Instituto de Educación Avanzada Plantel Prados

Retail Sales Associate

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