Maria Torres
La Mirada,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
Operations Manager
GAT Airline Ground Support
06.2021 - 12.2023
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Corporate Trainer
GAT Airline Ground Support
07.2018 - 06.2021
- Boosted employee engagement by developing and implementing interactive training sessions.
- Supported company growth by designing targeted training programs for new hires.
Customer Service Supervisor
SkyWest Airlines
03.1992 - 04.2019
- 1992-1995 Customer Service Representative
- 1995-1997 Operations Agent
- 1997-2007 LAX Customer Service/Operations Supervisor
- 2008-2012 System Support Team
- 2012-2019 BUR Cross Utilized Supervisor
Cross Utilized Supervisor
GAT Airline Ground Support
10.2012 - 06.2018
- Contributed to timely departures by coordinating pre-flight preparations with ground crew and airline staff.
Education
High School Diploma -
La Mirada High School
La Mirada, CA06.1990
Skills
- Process Improvement
- Logistics Oversight
- Health and Safety Compliance
- Customer Service
Timeline
Operations Manager
GAT Airline Ground Support
06.2021 - 12.2023
Corporate Trainer
GAT Airline Ground Support
07.2018 - 06.2021
Cross Utilized Supervisor
GAT Airline Ground Support
10.2012 - 06.2018
Customer Service Supervisor
SkyWest Airlines
03.1992 - 04.2019
High School Diploma -
La Mirada High School
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