Summary
Work History
Education
Skills
Timeline
Hi, I’m

Maria Torres

Waco,TX
Maria  Torres

Summary

Proven Certified Inspector with a track record of enhancing safety and quality standards at Just Sticker's. Leveraged critical thinking and visual inspection expertise to identify defects, leading to a 20% improvement in client satisfaction. Excelled in high-stress situations, demonstrating exceptional communication skills and a commitment to excellence.

Work History

Just Sticker's

Certified Inspector

Job overview

  • Developed comprehensive reports outlining inspection findings and presenting key data in an easy-to-understand format for clients or stakeholders'' review.
  • Communicated effectively with clients, providing clear explanations of inspection findings and recommendations for improvements or repairs.
  • Maintained detailed records of inspections, ensuring all documentation was up-to-date and easily accessible.
  • Conducted thorough inspections, identifying potential safety hazards and recommending corrective actions.

Dollar General

Keyholder

Job overview

  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Family Dollar

Remodel Crew

Job overview

I helped remodel and set up a New Family Dollar. I unloaded truck planograms and stocked

Walmart

Customer Service Representative

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

HRB

Cashier

Job overview

I helped remodel and set up a New Family Dollar. I unloaded truck planograms and stocked

Education

Texas State Technical College
Waco, TX

Certificate from Computer Programming

Skills

  • Critical thinking
  • Visual inspection expertise
  • Defect identification
  • Measurement techniques

Timeline

Certified Inspector

Just Sticker's

Keyholder

Dollar General

Remodel Crew

Family Dollar

Customer Service Representative

Walmart

Cashier

HRB

Texas State Technical College

Certificate from Computer Programming
Maria Torres