Maria Torres Carranza
Middlesex,NC
Summary
Dynamic sales representative with a proven track record at Cricket Wireless, excelling in customer service and teamwork. Skilled in training new hires and implementing effective inventory management, I consistently exceeded sales goals while fostering strong customer relationships. Adaptable and detail-oriented, I thrive in fast-paced environments, ensuring operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Cricket Wireless
02.2023 - 07.2024
- Collaborated with team members to achieve monthly sales targets through effective communication and teamwork.
- Trained new hires on product features, benefits, and sales techniques to promote a cohesive team environment.
- Implemented inventory management practices to ensure optimal stock levels and minimize out-of-stock incidents.
- Troubleshot basic technical issues and provided clear explanation
- Met and exceed sales goals while maintaining professionalism
- Maintained store appearance and followed company policies
- Assisted customers in selecting mobile devices, data plans, and accessories.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
06.2019 - 12.2022
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with menu selections and special requests to enhance service experience.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Trained new cashiers on operating procedures and customer service expectations.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
Associate Degree - Sonography
Johnston Community College
Smithfield, North Carolina, NC05-2029
High School Diploma -
Southern Nash High School
Bailey, NC06-2021
Skills
- Customer Service
- Patient Care
- Monitoring vital signs
- Teamwork
- Time Management
- Adaptability and Flexibility
- Interpersonal communication skills
Certification
BLS and CNA Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Cricket Wireless
02.2023 - 07.2024
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
06.2019 - 12.2022
Associate Degree - Sonography
Johnston Community College
High School Diploma -
Southern Nash High School
Clinical Experience
CNA Clinical Training
UNC Health Johnston
July 1 – July 28
- Assisted patients with activities of daily living including bathing, grooming, dressing, and toileting
- Measured and recorded vital signs such as blood pressure, pulse, temperature, and respirations
- Assisted with patient mobility, transfers, and repositioning to promote comfort and prevent injury
- Maintained a clean and safe patient environment following infection control protocols
- Communicated patient needs and observations clearly to nursing staff