MARIA TRISTAN
Brownsville,TX
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.
Experienced with client support in social services, ensuring efficient case management processes. Utilizes strong organizational and communication skills to assist case managers. Knowledge of confidentiality protocols and documentation procedures to support effective case outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Aide
SouthwestKey Programs Casa Nueva Esperanza
08.2022 - 03.2025
- The Case Aide is directly assigned to the case management department and is responsible for assisting in the day-to-day tasks to ensure that case management services are provided to youth in a timely manner
Youth Care Worker
SouthwestKey Programs Casa Nueva Esperanza
08.2021 - 08.2022
- Responsible for providing direct care supervision for youth residing in Southwest Key Programs
Electronics Sales Associate
Walmart
04.2020 - 08.2020
- Help customers by indicating where products are located as well as performing cash handling
Provider
Aquario Primary Home Care
05.2019 - 05.2019
- Help clients in their daily needs and tasks such as cleaning, cooking, and bathing
Cashier
Whataburger
06.2017 - 05.2019
- Attend to customer needs while providing good customer service as well as proper cash handling
Education
Bachelor of Arts - History - Teaching Certification
University of Texas Rio Grande Valley
12-2026
Associates of Arts - Early Childhood Education
Texas Southmost College
05.2024
Dental Assistant -
South Texas Vocational Institute
Brownsville, TX11.2020
High School Diploma -
Porter Early College High School
06.2017
Skills
- Sales assistance
- Customer service
- Customer assistance
- Interpersonal and written communication
Certification
- Cardiopulmonary Resuscitation, CPR, 08/23, 08/25
- Non-Violent Crisis Prevention, CPI
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Aide
SouthwestKey Programs Casa Nueva Esperanza
08.2022 - 03.2025
Youth Care Worker
SouthwestKey Programs Casa Nueva Esperanza
08.2021 - 08.2022
Electronics Sales Associate
Walmart
04.2020 - 08.2020
Provider
Aquario Primary Home Care
05.2019 - 05.2019
Cashier
Whataburger
06.2017 - 05.2019
Associates of Arts - Early Childhood Education
Texas Southmost College
Dental Assistant -
South Texas Vocational Institute
High School Diploma -
Porter Early College High School
Bachelor of Arts - History - Teaching Certification
University of Texas Rio Grande Valley
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