Maria Ulloa
Las Vegas
Summary
Quality Coordinator at Arkos Health, specializing in data collection and patient outreach. Enhanced medication adherence through effective training and support for new staff. Proficient in EKG and vital signs assessment, with strong organizational and communication skills. Dedicated to improving patient care and ensuring compliance with healthcare standards.
Overview
4
4
years of professional experience
Work History
Quality Coordinator
Arkos Health
Las Vegas
01.2025 - Current
- Responsible for conducting data collection and abstraction of medical records for HEDIS projects.
- Responsible for the entire Arkos NV market, Medication Adherence.
- Point-of-care testing in patients' homes, including A1C, kidney health evaluation, FOBT for colon cancer screening, diabetic eye exams, and all vital signs.
- Gap closure for all lines of business.
- Attend weekly meetings to ensure standards are being met.
- Training new quality employees.
- Using Excel spreadsheets.
- Patient outreach and scheduling.
- Assisting medical offices with scheduling.
- Assist nurse practitioners with interpretation and translation.
- Knowledge of multiple EMR systems.
EKG Technician
UMC Hospital
Las Vegas
02.2022 - 10.2024
- Monitored patient heart rhythms using EKG equipment for accurate diagnostics.
- Prepared patients for EKG procedures by explaining processes and ensuring comfort.
- Maintained EKG machines by performing routine checks and troubleshooting issues.
- Collaborated with nursing staff to ensure timely and efficient patient care delivery.
- Adhered to safety protocols and infection control measures during all procedures at UMC Hospital.
- Communicated effectively with patients to explain the purpose of the test and answer any questions they may have had about it.
Medical Assistant
Better Health Nevada
Las Vegas
09.2023 - 09.2024
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow efficiently.
- Venipuncture and processed lab specimens for diagnostic testing.
- Educated patients on treatment plans and medication instructions.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Registered new patients into practice management software program accurately entering demographic information.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
Education
Medical
Las Vegas College
Henderson, NV06-2023
Skills
- Injections and blood draws
- Vitals assessment
- CPT/ICD-9 & 10 coding
- Venipuncture and EKG
- CMS-1500 processing
- Urinalysis and occult blood testing
- Medication administration
- Autoclave operation
- Lab assistant certification
- CPR and AED certification
- OSHA and HIPAA compliance
- Microsoft Office proficiency
- Organizational skills
- Reliability and teamwork
- Data collection and analysis
- Patient scheduling strategies
- Effective communication skills
References
References available upon request.
Timeline
Quality Coordinator
Arkos Health
01.2025 - Current
Medical Assistant
Better Health Nevada
09.2023 - 09.2024
EKG Technician
UMC Hospital
02.2022 - 10.2024
Medical
Las Vegas College