Maria Utuy
Los Angeles,CA
Summary
Dynamic professional with extensive experience in customer engagement and inventory management at Paris Baguette America. Proven track record in enhancing team productivity and resolving customer inquiries, leading to improved satisfaction rates. Skilled in implementing effective marketing strategies and sales techniques to drive business success.
Overview
2026
2026
years of professional experience
Work History
Seller
Stocking
- Navigated city routes efficiently, ensuring timely passenger pickups and drop-offs.
- Maintained high vehicle cleanliness standards to enhance passenger experience.
- Assisted passengers with loading and unloading luggage, providing excellent customer service.
- Monitored navigation systems for optimal route planning and fuel efficiency.
- Responded promptly to passenger inquiries, fostering positive interactions throughout rides.
Lyft Driver
Lyft And Uber
Los Angeles
2018 - Current
- Navigated city routes efficiently, ensuring timely passenger pickups and drop-offs.
- Maintained high vehicle cleanliness standards to enhance passenger experience.
- Assisted passengers with loading and unloading luggage, providing excellent customer service.
- Monitored navigation systems for optimal route planning and fuel efficiency.
- Responded promptly to passenger inquiries, fostering positive interactions throughout rides.
Shift Leader
Paris Baguette America
Los Angeles
04.2015 - 2020
- Oversaw daily operations, ensuring compliance with quality and safety standards.
- Trained new staff on operational procedures and customer service protocols.
- Managed inventory levels, coordinating stock replenishment to meet demand.
- Implemented efficient workflow processes to enhance team productivity.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Cashier
Pollo Loco
Los Angeles
04.2006 - 2014
- Resolved customer inquiries and complaints, improving overall satisfaction rates.
- Conducted regular performance evaluations, providing feedback to team members.
- Facilitated communication between management and staff to align goals and objectives.
- Developed schedules that optimized labor costs while maintaining service quality.
- Trained new employees and delegated daily tasks and responsibilities.
Education
No Degree - N
N
NSkills
Customer engagement
Marketing strategies
Inventory management
Sales techniques
Timeline
Shift Leader
Paris Baguette America
04.2015 - 2020
Cashier
Pollo Loco
04.2006 - 2014
Seller
Stocking
Lyft Driver
Lyft And Uber
2018 - Current
No Degree - N
N