Maria Valencia

• Oversaw daily operations to ensure efficient service and customer satisfaction.
• Developed staff training programs to enhance team performance and service quality.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Coordinated scheduling of staff shifts to maintain adequate coverage during peak hours.
• Led team members, fostering a positive work environment and improving employee retention.
• oversaw financial reporting and budgeting, ensuring healthy profit margins.
• Trained staff on Ser Safe and health regulations, as well as safety standards.
• Developed marketing strategies to drive sales and increase revenue.
• implemented customer feedback process,enhancing overall satisfaction.
• motivated/guiding team by coaching them with professional growth and organization
• Resolving conflicts and addressing operational bottlenecks.
• ensured restaurant fallowed legal matters to avoid penalties.
• managing payroll and special budgeting task such as analyzing profit and loss reports.

• Reduced production errors by implementing rigorous quality assurance processes during the development phase.
• Implemented quality assurance initiatives that led to significant improvements in patient satisfaction scores.
• Collaborated with cross-functional teams to establish best practices for quality assurance processes.
• Monitored quality assurance practices within the dietary department ensuring accuracy in documentation processes.
• Identified and resolved critical issues,reducing product defect's.
• conducted regular audits, product sampling to ensure quality.
• pinpointed causes/defects, and recommended process.
• drafted clear procedures and performed system violations.

• Developed and implemented age-appropriate curriculum to enhance child development and learning outcomes.
• Managed staff recruitment, training, and performance evaluations to maintain high-quality educational programs.
• Established strong relationships with parents through regular communication and involvement in children's activities.
• Oversaw daily operations, ensuring compliance with state regulations/protocols to maintain a safe environment for children.
• Hiring/training and mentoring teachers.
• Conducting tours for enrollment, and managing marketing efforts

to maintain enrolment.