Experienced Mental Health Professional with expertise in crisis intervention, trauma informed care, and case management. Proficient in utilizing telehealth platforms and psychological assessment tools for effective client support and accurate treatment planning. Committed to improving therapy outcomes through evidence-based practices and continuous professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Violence Recovery Specialist III
University of Chicago Medicine
07.2024 - Current
Provide trauma-informed care and crisis intervention to violence survivors, fostering healing and resilience in the community.
Assess patient needs, develop tailored recovery plans, and track progress metrics to ensure effective support and resource allocation.
Coordinate with multidisciplinary teams to deliver comprehensive care, enhancing patient outcomes through integrated support services.
Pioneer holistic approaches to violence recovery, combining crisis intervention techniques with long-term healing strategies to promote sustainable community resilience.
Provided bilingual translations between patients and medical staff when translation services were unavailable.
Identified community partners available to assist in case management depending on patient needs.
Identified the need for a Spanish informative document explaining the details of the program and created a Spanish one-pager to be distributed to Spanish-speaking patients.
Provided crisis management at bedside for patients who were victims of violence.
Assists in the facilitation of death notifications for family members of patients who expire in the emergency room.
Facilitates death viewings for the patient's family.
Advocates for patients' legal rights to make phone calls and attend court hearings through Zoom.
Advocates for patient's legal rights in case they wish to not engage with police during arrival to the emergency room.
Mental Health Counselor-Clinical Extern
Malcolm X College, Wellness Center
08.2023 - 05.2024
Conducted intake sessions via telehealth and in person to students
Conducted crisis services such as risk assessments, safety planning, mood regulation
Managed hour-long therapy sessions via in-person and telehealth
Effectively administered CCAPS62 to gauge student distress, enhancing support strategies
Case management services such as providing emergency food, hygiene kits, community resources, and referrals
Collaborated with clients to complete emergency funding applications
Incorporated interventions using cognitive behavioral therapy and attachment theory
Referred to DSM-5-TR for diagnosis and psychoeducation
Monitored and documented therapy progress, ensuring accurate adaptation of treatment plans
Record of treatment progress and treatment summary
Collaboration between clinician and supervisor
Implementation of workshops and activities based on client's needs
Intake Coordinator-Mental Health Counselor
COUNSELING SPEAKS, LLC
02.2022 - 06.2022
Mastered use of Therapy Notes, Telehealth, and Zoom for client management
Ensured client comfort and trust through the creation of safe, confidential spaces
Demonstrated proficiency in DSM diagnosis
Provided counseling for a diverse client base facing various crises, anxiety, and home life issues
Provided clinical services to adolescent and adult clients
Emergency Room Crisis Counselor
LUTHERAN SOCIAL SERVICES OF ILLINOIS
09.2021 - 10.2021
Evaluated risk to client or others by gathering information and conducting assessments
Devised individual treatment plans based on the patient's medical history and diagnosis
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines
Answered an average of20 calls, emails, and faxes per night during a12-hour shift
Demonstrated cultural and linguistic sensitivity to the clients and families
Counseled and assisted clients and caregivers in crisis situations
Provided case management services such as treatment plans, resource guides, and insurance information for clients
Student Internship-Floating Doctors
ADLER UNIVERSITY INTERNSHIP
10.2020 - 07.2021
Reported to instructor and management to receive day-to-day tasks and responsibilities
Provided clerical support by handling a wide range of routine and special requests efferently
Translated and transcribed documents and surveys from Spanish to English and vice versa
Created a presentation on COVID-19's effects on domestic abuse in Latin American Countries
Administered surveys to faculty and patient stationed in Panama
Education
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
05.2024
Master of Arts - Forensic Mental Health and Leadership
Adler University
12.2021
Bachelor of Arts - Psychology
Roosevelt University
01.2019
Skills
Victim advocacy
De-escalation techniques
Empathy development
Suicide prevention
Mental health first aid
Victim assistance and support
Social-emotional learning
Team collaboration
Client representation
Mediation
Crisis support
Case management
Certification
SEP2023 - SEP2025
QPR (Question, Persuade, Refer) Gatekeeper Training at QPR Institute, Inc.
LANGUAGES
Spanish
Timeline
Violence Recovery Specialist III
University of Chicago Medicine
07.2024 - Current
Mental Health Counselor-Clinical Extern
Malcolm X College, Wellness Center
08.2023 - 05.2024
Intake Coordinator-Mental Health Counselor
COUNSELING SPEAKS, LLC
02.2022 - 06.2022
Emergency Room Crisis Counselor
LUTHERAN SOCIAL SERVICES OF ILLINOIS
09.2021 - 10.2021
Student Internship-Floating Doctors
ADLER UNIVERSITY INTERNSHIP
10.2020 - 07.2021
Master of Arts - Forensic Mental Health and Leadership
Adler University
Bachelor of Arts - Psychology
Roosevelt University
SEP2023 - SEP2025
QPR (Question, Persuade, Refer) Gatekeeper Training at QPR Institute, Inc.
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
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