Summary
Work History
Education
Skills
Timeline
Generic

Maria Valeriano

Downey,CA

Summary

Energetic and determined, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills.

Work History

Pro Sales Associate

The Home Depot
  • Customer acquisition by asking project questions and being knowledgeable about store programs, credit solutions, and bulk pricing
  • Develop one-on-one relationships with and sell products to industrial, commercial and other professional customers to retain business
  • Confer with customers by telephone or in person to provide information about products or services, take or cancel orders, collect payments or arrange for billing

Cashier

The Home Depot
  • Interact with customers manage product transaction, resolve customer conflicts and answer questions/ concerns, all while advancing customer service and communication skills
  • Maintained accurate cash drawer and balanced end-of-shift reports.
  • Trained new cashiers on procedures, register operation, and customer engagement techniques.

Sales Floor Associate/ Cashier

Aeropostale
  • Prepare merchandise for display and clean and restock the store while cultivating customer service and salesmanship skills
  • Resolve customer conflict, while advancing customer service and verbal skills

Sales Floor Associate/ Cashier

Crocs
  • Responsible for tidying up the store, greeting customers, personalization of shoes
  • Deliver a high level of operational excellence in all areas including visual merchandising, loss prevention, cash handling, inventory control, and safety and security of people
  • Resolve customer conflict, while advancing customer service and verbal skills

Front Office Manager

ColorStitch Inc.
  • Managed front office operations, ensuring seamless guest experiences and efficient service delivery.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Oversaw scheduling and staffing for company roles, optimizing resource allocation to meet demand.

Education

High School Diploma -

Downey High School
Downey, CA
05.2020

Skills

  • Fluent in English and Spanish
  • Experienced with Adobe tools
  • Trustworthy and on-time
  • Strong written and verbal communication
  • Dynamic initiative taker

Timeline

Sales Floor Associate/ Cashier

Crocs

Pro Sales Associate

The Home Depot

Cashier

The Home Depot

Sales Floor Associate/ Cashier

Aeropostale

Front Office Manager

ColorStitch Inc.

High School Diploma -

Downey High School

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