MARIA VARGAS

• Full time 40 hours a week/$33,488.00 YR
• Adhere to HIPPA requirements to safeguard patient confidentiality.
• Answer telephones and direct call to appropriate medical and administrative staff.
• Schedule and confirm patient appointments and consultations.
• Communicate with patients with compassion while keeping medical and personal information private.
• Manage front office customer service, appointment management, billing, and administration tasks to streamline workflow.
• Greet patients, determine purpose of visit and direct to appropriate staff.
• Collaborate with multi-disciplinary staff to improve overall patient care and response times.
• Schedule tests and lab work for patients based on physician orders.
• Complete relevant insurance verification and financial sliding fee scales based on income.
• Interview patients to complete case histories and intake forms.
• Gather health data from clients using self-assessment tools.
• Receive and assess immigration and personal documents from Cuban, Haitian, and Ukrainian Refugees, in order to determine qualified candidates for free vaccinations.
• Generate monthly reports on services provided to Refugees and outreach/contact to newly entered.

Supervisor/Cynthia Bourrett 352-540-6800

755 Forest Oaks Blvd., Springhill, Fl. 34609

• Full time $25,000 YR
• Able to create my own Cleaning Business and establish myself by performing excellent customer service and reliability.
• Formerly contracted with Hogan Law Firm/Springhill and Brooksville locations; Florida Highway Patrol, Department of Motor vehicles, and as a Courier with Ready Runners.
• also non-commercial personal contracts held.

Personal Owner of Small Business

• Full time, 40 hours per week, $34,752 YR.
• Performed case management tasks to enforce court-ordered child support obligations.
• Explained policies, procedures, and instruction to parents.
• Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
• Monitored cases for support order compliance and made adjustments.
• Provided Genetic Testing to establish paternity.
• Assisted as needed at the front reception desk greeting clients.
• Translating in Spanish to non-English speaking clients.
• Maintained current knowledge of child support policies and procedures.
• Oversaw child support cases, referring delinquent cases to other departments for appropriate enforcement.
• Reviewed and maintained child support files and database.
• Assessed child support cases to determine appropriate case action.

Supervisor, Ina Ebuen, 850-488-5437.

6302 E. Dr. Martin Luther King Jr. Blvd. Suite 100, Tampa, FL. 33619

• Part-time, 25 hours per week, $18,000 YR.
• Responsible for the housekeeping of commercial locations such as the Department of Motor Vehicles, Career Source, and the Florida Highway Patrol office.
• Maintained and sanitized all departments.

Supervisor, Max Volmar, Jr. 813-380-2880.

15310 Amberly Dr. Suite 250, Tampa, FL. 33647

• Full time, 40 hours per week, $30,720 YR.
• Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
• Received, verified, and processed applications for new leases.
• Ran background checks on potential tenants to evaluate criminal records and credit audits.
• Marketed and advertised vacancies on media and advert channels to attract potential tenants.
• Coordinated general maintenance and repairs to keep facilities operational and attractive.
• Conducted surveys of the property market to obtain information on current trends.
• Provided potential tenants tours of properties.
• Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Contacted customers via phone and e-mail to explore connections, offer services, and cement relationships.
• Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.

Change in Ownership, Property name, Personnel unknown/ 352-799-7958

Julep Apartment, 1071 Candlelight Blvd., Brooksville, FL. 34601

• Full time, 40 hours per week, $38,400 YR.
• Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
• Scheduled applicants to set up an appointment for an in-person interview in order to redetermine yearly criteria for housing assistance.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Provided excellent service and attention to customers when in person or over the phone.
• Performed all office duties and file keeping.
• Participated, when needed, in file Quality Check for audit purposes and also substituted in the Inspection Department as needed.

Supervisor, Janice Justiniano, 813-341-9101.

5301 W. Cypress St., Tampa, Fl. 33607