I am a dedicated, and organized individual. I have good interpersonal skills, I’m an excellent team worker and very willing to learn and develop new skills. I am reliable and dependable.
Overview
20
20
years of professional experience
Work History
Provider Dispute Resolutions Coordinator
Medpoint Management
05.2018 - Current
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Managed provider disputes for successful completion, ensuring milestones were met and deadlines were adhered to.
Enhanced customer satisfaction by responding promptly to Appeal inquiries and addressing concerns professionally.
Claims Adjuster
Conifer Health Solutions
09.2016 - 05.2018
Adjudicate claims based on variable contract provisions and benefits according to state guidelines and ensure appeals and PDRs are accurate and processed in a timely manner
Compliance Auditor
Regal Medical Group
08.2014 - 09.2016
Prioritize, track, and develop action plans to ensure timely completion of audits, compliance reporting and special projects
Assist in health plan and regulatory audits and represent claims in all audit processing and regulatory compliance is maintained.
Claims Examiner
Dell
09.2013 - 08.2014
Review and process New Jersey HMO, PPO Medicare and Medicaid , claims for United Healthcare using the Facets system
Research claims for appropriate documentation
Analyze and adjust data and benefit criteria for payment.
Medical Claims Examiner and Customer Service Representative
Personal Insurance Administrators
05.2008 - 08.2013
Evaluate claims for completeness and validity to determine payment / denial according to Plan, Medical Policy and Department guidelines
Recognize and input data from submitted claim forms using appropriate CPT and Revenue codes.
Quality Control Processor
The Mortgage Store
03.2005 - 07.2007
Process all incoming applications for property mortgages and refinancing; verify validity of social security numbers, obtain credit reports and review applications for accuracy, verify employment status of applicant; obtain all required documentation for lending institution inquiries
Education
Associate Degree In Nursing - Nursing
Pierce College
Woodland Hills, CA
Skills
Proficient in various accounting procedures; ability to work well with numbers; to concentrate on details; knowledge of various claims processing systems and procedures; EZ Cap Facets, Diamond, as well as other computerized bookkeeping procedures; spreadsheet management
Proficient in Microsoft word and Excel; Experience using windows based claims processing applications
Complete understanding of HCFA 1500 & UB 04 claim forms; Knowledge of CPT, ICD-9, & HCPCS coding as well as modifiers
Experience with Professional, Institutional, and Facility claims
Excellent written, oral, and interpersonal skills, with the ability to respond to all levels of management; ability to perform well in a high productivity environment, and tolerate pressures related to tight deadlines, and frequent interruptions
Knowledge of Medi-Cal, and CMS guidelines
Bilingual; English/Spanish: Ability to speak, read and translate the Spanish language
Phone
(818) 932-0041, (323) 304-9683
Timeline
Provider Dispute Resolutions Coordinator
Medpoint Management
05.2018 - Current
Claims Adjuster
Conifer Health Solutions
09.2016 - 05.2018
Compliance Auditor
Regal Medical Group
08.2014 - 09.2016
Claims Examiner
Dell
09.2013 - 08.2014
Medical Claims Examiner and Customer Service Representative