Maria Velazquez
Springfield ,MA
Summary
Dedicated, loyal and customer-oriented. Possesses strong knowledge of leadership review and training in work procedures. Management and organizational skills with attention to detail easy going.
Overview
9
9
years of professional experience
Work History
Cashier/ Cook
Taco Bell
Fort Gordon, Augusta, Ga
03.2023 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and performed daily reconciliations.
- Provided exceptional customer service, resolving issues and inquiries promptly.
- Assisted in training new team members on operational procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Leader
Universal Plastics
Holyoke, MA
08.2020 - 01.2021
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Examined completed work to detect defects and verify conformance to specifications.
- Encouraged and motivated 4 line workers to meet production deadlines and goals through Encouragement and Respected leader ship.
- Developed and created Face shields and obtain training plans to maximize workforce capabilities.
- Established and enforced clear goals to keep employees working collaboratively.
Supervisor of Factory Operations
East banking company
Holyoke, MA
03.2019 - 02.2020
- Met other supervisors and business leaders to plan and guide workflow and operations.
- Supervised, trained and evaluated over 20 employees in Assembly line industry.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Identified source of equipment malfunctions by using various troubleshooting methods.
Production Assembler
De-tech/ Adaptas Solutions
Palmer, MA
06.2016 - 03.2019
- Worked at fast and steady pace to meet production goals.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
- Documented actions by completing production and quality forms.
- Checked parts against stock lists, blueprints and material specifications to comply with standards.
Education
High School Diploma -
Holyoke High School
Holyoke, MA06.1998
Skills
- Experience in leadership
- Flexible
- Multitasking
- Friendly, positive attitude
- Fluent in Spanish
- Active listening
Timeline
Cashier/ Cook
Taco Bell
03.2023 - 07.2025
Leader
Universal Plastics
08.2020 - 01.2021
Supervisor of Factory Operations
East banking company
03.2019 - 02.2020
Production Assembler
De-tech/ Adaptas Solutions
06.2016 - 03.2019
High School Diploma -
Holyoke High School