Maria Velez
Orlando,FL
Summary
Detail-oriented Clinical Specialist with over a decade of experience in patient documentation and quality assurance. Adept at training new staff and collaborating with healthcare teams to enhance patient care and streamline processes.
Overview
2
2
Languages
1
1
Certification
32
32
years of professional experience
Work History
Clinical Specialist II
Orlando Health Medical Center
Orlando, Florida
02.2013 - 03.2026
- Collaborated with healthcare teams to clarify information requirements.
- Communicated effectively with medical staff regarding documentation issues.
- Extracted relevant data for patient care documentation.
- Utilized electronic health record systems for data entry and retrieval.
- Conducted quality checks on abstracted data for reliability.
- Verified accuracy of data extracted from legal documents against source material.
- Maintained confidentiality of patient information in compliance with regulations.
Registered Nurse
Orlando Health Medical Center
Orlando, Florida
08.2003 - 02.2013
- Administered medications and monitored patient responses during recovery.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Conducted assessments to identify patient needs and establish priorities.
- Collaborated with multidisciplinary teams to develop care plans for patients.
- Managed intravenous therapy and assisted with wound care procedures.
- Educated patients and families on health management and post-discharge care.
- Documented patient progress in electronic health records accurately and timely.
- Responded promptly to medical emergencies, coordinating interventions effectively.
- Trained new nursing staff on protocols and best practices for patient care.
Pharmacy Technician
Walgreens
Orlando, Florida
08.1999 - 07.2003
- Verified prescription information for accuracy before dispensing medications to patients.
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Assisted pharmacists in medication preparation and inventory management tasks.
- Educated customers on proper medication usage and potential side effects effectively.
- Provided exceptional customer service to enhance patient satisfaction and support health initiatives.
- Collaborated with healthcare professionals to ensure optimal patient care solutions.
- Maintained clean and organized workspace according to safety standards and protocols.
Medical Assistant
Dr. Michael Dapaah
Orlando, Florida
10.1993 - 01.2000
- Assisted in patient intake by collecting medical histories and updating records.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Coordinated patient appointments and managed scheduling for optimal clinic flow.
- Prepared examination rooms by sanitizing equipment and ensuring readiness for procedures.
- Supported physicians during examinations by providing necessary instruments and supplies.
- Administered vaccinations and performed basic lab tests under physician supervision.
- Educated patients on medication usage and health management techniques effectively.
- Administered injections, medications, and treatments following physician guidelines.
- Communicated with insurance providers to verify coverage for patient services efficiently.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Bachelor of Science - Nursing
Michigan State University
East Lansing, MI05-2010
Associate of Science - Nursing
Valencia College
Orlando, FL08-2003
Skills
- Electronic health records
- Data abstraction
- Quality assurance
- Patient documentation
- Care plan development
- Data management
- Healthcare collaboration
- Attention to detail
- Teamwork and collaboration
- Patient advocacy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Registered Nurse License
Timeline
Clinical Specialist II
Orlando Health Medical Center
02.2013 - 03.2026
Registered Nurse
Orlando Health Medical Center
08.2003 - 02.2013
Pharmacy Technician
Walgreens
08.1999 - 07.2003
Medical Assistant
Dr. Michael Dapaah
10.1993 - 01.2000
Bachelor of Science - Nursing
Michigan State University
Associate of Science - Nursing
Valencia College