Computer skills, Answering phone calls, Guest services (9 years), Operating systems: Navigating and using operating systems like Windows or MacOS., Keyboarding: Typing accurately and efficiently., Internet proficiency: Browsing the web, using search engines, and navigating websites., Email: Writing, sending, and managing emails, including attachments and organization., File management: Organizing and managing files and folders., Word processing: Creating documents with programs like Microsoft Word or Google Docs., Spreadsheets: Using software like Microsoft Excel or Google Sheets for data organization and analysis., Presentation software: Creating and delivering presentations with programs like PowerPoint or Google Slides., Troubleshooting: Basic skills to identify and fix common computer problems.