Maria Villanueva
Vallejo,California
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary oral communication skills. Experience in diverse retail environments. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
99 Cent Only Stores
02.2016 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Cashier/Shelf Stocker
Dollar Tree Stores
01.2010 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Department Lead
Target
09.2005 - 03.2006
- Restocked shelves and organized displays in alignment with merchandising standards.
- Assisted customers with selecting Jewelry and accessories based on individual needs.
- Promoted the company credit card
- Used point-of-sale systems to process payments and check inventory levels.
Education
High School Diploma -
Rubidoux High School
Riverside, CA06.1987
Skills
- Problem-Solving
- Customer Service and Engagement
- Store Organization
- Store Opening and Closing
- Attention to Detail
- Customer Service Management
- Staff Supervision
- Upselling and Cross Selling
- Pricing and Markdowns
- Mentoring and Coaching
- Loss Prevention
- Bilingual
Languages
Spanish
Professional Working
Timeline
Assistant Store Manager
99 Cent Only Stores
02.2016 - Current
Cashier/Shelf Stocker
Dollar Tree Stores
01.2010 - 01.2016
Department Lead
Target
09.2005 - 03.2006
High School Diploma -
Rubidoux High School
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