MARIA WASUKANIS
West Palm Beach,FL
Summary
Dedicated cosmetologist with proven skills in client consultations, hair coloring, and relationship building. Committed to delivering exceptional service that enhances client satisfaction and fosters long-term loyalty.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cosmetologist
The Barber Shop & Co
Bradenton, FL
04.2018 - 10.2022
- Provided personalized hair and skin consultations to enhance client satisfaction.
- Executed a variety of hair services including cutting, coloring, and styling techniques.
- Maintained high standards of cleanliness and organization throughout the salon environment.
- Educated clients on product usage and aftercare for optimal results.
- Collaborated with team members to create innovative service offerings and promotions.
- Developed strong client relationships to encourage repeat business and referrals.
- Stayed current with industry trends through continuous education and training sessions.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Cosmetologist
First Choice Haircutters
Bradenton, FL
04.2017 - 10.2018
- Provided personalized consultations to determine client needs and preferences.
- Executed hair cutting, coloring, and styling techniques to enhance client satisfaction.
- Educated clients on proper hair care products and maintenance routines.
- Maintained cleanliness and organization of workstations and tools to ensure safety standards.
- Developed promotional packages that increased client retention through enhanced service offerings.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Answered phone calls and emails to schedule client appointments.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Cosmetologist
Sports Clips
West Palm Beach, FL
01.2017 - 09.2017
- Assisted in training junior staff on service protocols and customer engagement strategies.
- Collaborated with team members to streamline scheduling processes for improved workflow efficiency.
- Implemented feedback mechanisms to continuously improve service delivery based on client input.
- Demonstrated high level of customer service to increase retention and satisfaction.
Cosmetologist
Marilyn Monroe Spas
07.2016 - 01.2017
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
Cosmetologist
Great Clips
St. Petersburg, FL
03.2015 - 07.2016
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Boosted salon revenue by introducing innovative hair coloring techniques that attracted diverse clientele.
- Customized makeup applications for special events, enhancing clients' satisfaction and boosting word-of-mouth referrals.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
Cosmetologit
Head Over Heels
Clawson, MI
06.2008 - 01.2015
- Provided exceptional customer service, ensuring client satisfaction through personalized consultations and tailored beauty treatments.
- Executed a wide range of hair services, including cutting, coloring, and styling to enhance client appearance.
- Maintained cleanliness and organization of workstations to promote a safe and inviting salon environment.
- Mentored junior cosmetologists, sharing techniques to improve skill sets and foster professional growth within the team.
Education
High School Diploma - Cosmetology
North Technical Educational Center
Riviera BeachHigh School Diploma -
Palm Beach Lakes
West Palm Beach, FL05-1993
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Hair styling
- Men and women haircuts
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Product knowledge
- Hair coloring and highlighting
- Client consultation
- Client education
- Decision-making
- Styling tools
- Continuing education
- Hair coloring expertise
- Product expertise
- Waxing treatments
- Trend awareness
- Hair conditioning and styling
- Sales expertise
- Relationship building
- Product upselling
- Reflective listening
- Product and service explanations
- Relationship building and management
- Makeup artistry
Accomplishments
Attended Toni and Guy Academy in England. Instructed on basic and advanced techniques regarding cutting, color and up-dos.
Certification
- [Area of expertise] License - [Timeframe]
Languages
English
Timeline
Cosmetologist
The Barber Shop & Co
04.2018 - 10.2022
Cosmetologist
First Choice Haircutters
04.2017 - 10.2018
Cosmetologist
Sports Clips
01.2017 - 09.2017
Cosmetologist
Marilyn Monroe Spas
07.2016 - 01.2017
Cosmetologist
Great Clips
03.2015 - 07.2016
Cosmetologit
Head Over Heels
06.2008 - 01.2015
High School Diploma - Cosmetology
North Technical Educational Center
High School Diploma -
Palm Beach Lakes