Maria Zaragoza
Canyon Country,CA
Summary
Shawana Wilson (661) 789-7330
Marine Reid (323) 972-8139
Overview
4
4
years of professional experience
Work History
Client Service Associate
Bartz-altadonna Community Health Center
Lancaster, CA
10.2021 - 09.2022
- Educated patients on services and resolved client inquiries
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed master calendar by scheduling and confirming appointments.
- Responded proactively and positively to rapid change.
- Made sure Providers schedules are up to par with their templates.
- Always have great communication with patients, co-workers and nursing personnel.
Care Giver
Sunrise Senior Living
Valencia, CA
03.2017 - 02.2020
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to lead.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained frequent supervision of residents unable to call for assistance.
- Assisted with laundry, sweeping/mopping, and washing dishes.
Education
CNA Certified - Nursing Education
American Red Cross
1501 S Brand Blvd, Glendale, CA 920408.2019
High School Diploma -
Canyon High School
Canyon Country, CA05.2013
Skills
BLS certified
Creative thinking
Reliable
Organized
Willing to learn new things
Great time management
Timeline
Client Service Associate
Bartz-altadonna Community Health Center
10.2021 - 09.2022
Care Giver
Sunrise Senior Living
03.2017 - 02.2020
CNA Certified - Nursing Education
American Red Cross
High School Diploma -
Canyon High School