Maria Zuniga
Carson City
Summary
Combines meticulous auditing skills with strong customer service to ensure compliance and client satisfaction. Identifies and rectifies audit discrepancies while maintaining confidentiality. Fluent in Spanish, adding value in client interactions and support.
Overview
11
11
years of professional experience
Work History
Telephone Auditor
Employer #1
03.2015 - Current
- Conducted audits to ensure compliance with state laws and regulations.
- Reviewed physical audits, processing findings for accuracy and completeness.
- Identified phishing emails to strengthen cybersecurity measures.
- Provided customer service via phone and email, addressing inquiries and concerns.
- Processed non-compliant audit findings, applying penalty charges as necessary.
- Secured document supply requested by clients to maintain confidentiality.
Incurral/Imaging
Employer #2
03.2015 - Current
- Registered new client claims to facilitate prompt processing
- Contacted insured to verify details, ensuring accuracy in claims handling
Education
AA - Criminology
Western Nevada College
Carson City, NV06-2026
Skills
- Customer service
- Attention to detail
- Problem solving
- Organizational skills
- Fluent in Spanish
Hobbies and Interests
Archaeology
Volunteer Experience
Salvation Army, Fish, Assist during holidays by serving meals
Languages
Spanish
Professional
Timeline
Telephone Auditor
Employer #1
03.2015 - Current
Incurral/Imaging
Employer #2
03.2015 - Current
AA - Criminology
Western Nevada College