Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
MARIA ANDREA BERNAL LOPEZ

MARIA ANDREA BERNAL LOPEZ

Brooklyn,NY

Summary

Energetic leader, multi-talented Production Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods. Music is my passion, I love sports and have a strong bond with Latin American Culture.

Overview

7
7
years of professional experience

Work History

Restaurant Supervisor

Tacombi
Brooklyn, NY
02.2020 - Current
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency.
  • Handled customer complaints, resolved issues and adjusted policies to promote satisfaction and loyalty.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.

Assistant Manager

BRUNETTI PIZZA
Manhattan, NY
11.2019 - 01.2020
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Sales Executive

Alex Dj Cabo Events
Los Cabos, Baja California Sur
10.2018 - 09.2019
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Assistant Sales and Marketing Manager

Marfa Studio
Torreon, Coahuila
11.2016 - 11.2017
  • Analyzed sales and marketing data for improved strategies.
  • Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.

Production Assistant Manager

Festival WACO
Torreon, Coahuila
07.2015 - 11.2016
  • Stayed alert, active and ready to respond to any request at any time using variety of available resources.
  • Communicated with other crew members via walkie talkies to coordinated production activities.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Completed wide range of tasks in the venue to support operations.
  • Resolved issues quickly to maintain productivity goals.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.

Restaurant Manager

La Perla Mezcaleria
Torreon, Coahuila
11.2014 - 11.2015
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.

Education

BBA - Business Administration And Management

Tecnologico De Monterrey
Campus Laguna
05.2018

Skills

  • Verbal and Written Communication, Spanish and English
  • Product and Service Promotion
  • Advertising Campaigns
  • Relationship Building
  • Problem Solving
  • Decision Making
  • Customer Service
  • Presentations and Public Speaking
  • Staff Training and Development
  • Time Management
  • Product Promotion

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Restaurant Supervisor

Tacombi
02.2020 - Current

Assistant Manager

BRUNETTI PIZZA
11.2019 - 01.2020

Sales Executive

Alex Dj Cabo Events
10.2018 - 09.2019

Assistant Sales and Marketing Manager

Marfa Studio
11.2016 - 11.2017

Production Assistant Manager

Festival WACO
07.2015 - 11.2016

Restaurant Manager

La Perla Mezcaleria
11.2014 - 11.2015

BBA - Business Administration And Management

Tecnologico De Monterrey
MARIA ANDREA BERNAL LOPEZ