MARIA ANDREA BERNAL LOPEZ
Brooklyn,NY
Summary
Energetic leader, multi-talented Production Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods. Music is my passion, I love sports and have a strong bond with Latin American Culture.
Overview
7
7
years of professional experience
Work History
Restaurant Supervisor
Tacombi
Brooklyn, NY
02.2020 - Current
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
- Handled customer complaints, resolved issues and adjusted policies to promote satisfaction and loyalty.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Assistant Manager
BRUNETTI PIZZA
Manhattan, NY
11.2019 - 01.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Sales Executive
Alex Dj Cabo Events
Los Cabos, Baja California Sur
10.2018 - 09.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Assistant Sales and Marketing Manager
Marfa Studio
Torreon, Coahuila
11.2016 - 11.2017
- Analyzed sales and marketing data for improved strategies.
- Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
Production Assistant Manager
Festival WACO
Torreon, Coahuila
07.2015 - 11.2016
- Stayed alert, active and ready to respond to any request at any time using variety of available resources.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Completed wide range of tasks in the venue to support operations.
- Resolved issues quickly to maintain productivity goals.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Restaurant Manager
La Perla Mezcaleria
Torreon, Coahuila
11.2014 - 11.2015
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
Education
BBA - Business Administration And Management
Tecnologico De Monterrey
Campus Laguna05.2018
Skills
- Verbal and Written Communication, Spanish and English
- Product and Service Promotion
- Advertising Campaigns
- Relationship Building
- Problem Solving
- Decision Making
- Customer Service
- Presentations and Public Speaking
- Staff Training and Development
- Time Management
- Product Promotion
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Restaurant Supervisor
Tacombi
02.2020 - Current
Assistant Manager
BRUNETTI PIZZA
11.2019 - 01.2020
Sales Executive
Alex Dj Cabo Events
10.2018 - 09.2019
Assistant Sales and Marketing Manager
Marfa Studio
11.2016 - 11.2017
Production Assistant Manager
Festival WACO
07.2015 - 11.2016
Restaurant Manager
La Perla Mezcaleria
11.2014 - 11.2015
BBA - Business Administration And Management
Tecnologico De Monterrey