Maria Camila Micolta
Queens,NY
Overview
4
4
years of professional experience
Work History
Community Assistant
Elmhurst Hospital
06.2025 - Current
- Greet and direct patients, families, and visitors upon arrival
- Provide comfort measures such as blankets, water, or pillows
- Assist clinical staff with non-medical patient needs, such as escorting patients, retrieving supplies, and facilitating communication
- Promptly document and relay patient concerns to appropriate staff, ensuring timely and effective resolution
- Participate in translation or interpretation services to help bridge communication gaps
- Serve as a liaison between patients, families, and hospital staff to address questions, concerns, and special requests
- Perform other related duties as assigned
Volunteer
Elmhurst Hospital
01.2025 - 05.2025
- Greet and assist patients, families, and visitors in the Emergency Department
- Provide comfort measures such as blankets, water, or pillows
- Support staff by helping with non-clinical tasks (restocking supplies, escorting patients/visitors)
- Support Spiritual Care team by providing emotional support to patients of diverse backgrounds
- Offer companionship and empathetic presence to patients in need
- Conduct patient satisfaction and experience surveys in a respectful and professional manner.
- Record survey responses accurately and maintain confidentiality at all times.
- Report patient feedback and concerns to appropriate staff for follow-up
Assistant Teacher
Round the Clock Nursery, INC.
08.2023 - 06.2025
- Assist in planning and organizing classroom activities
- Provide support to lead teachers in creating engaging lessons
- Take student’s attendance
- Perform health checks
- Manage inventory control and restock if necessary
- Prepare materials, set up learning centers, and maintain an organized classroom setting
- Provided one-to-one support to students with special needs or learning challenges to facilitate their academic progress
Administrative Assistant
Round the Clock Nursery, INC.
07.2021 - 08.2023
- Scanned and created copies of documents
- Organized and maintained files and records for efficient retrieval
- Handled incoming calls, responded to emails, and greeted visitors professionally and courteously
- Managed inventory control and restocked if necessary
Education
Bachelor of Science - Health Services Administration, Business Law
Lehman College/CUNY
Bronx, NY12-2025
High School Diploma - undefined
Yonkers Montessori Academy
Yonkers, NY06.2021
Skills
- Computer proficiency (Microsoft Office, Canva, Epic)
- Bilingual (Spanish)
- Quick Decision-making skills
- Strong customer service skills
- Ability to multitask in a fast-paced environment
- Effective problem-solving and critical thinking
- Conflict resolution and de-escalation skills
Timeline
Community Assistant
Elmhurst Hospital
06.2025 - Current
Volunteer
Elmhurst Hospital
01.2025 - 05.2025
Assistant Teacher
Round the Clock Nursery, INC.
08.2023 - 06.2025
Administrative Assistant
Round the Clock Nursery, INC.
07.2021 - 08.2023
High School Diploma - undefined
Yonkers Montessori Academy
Bachelor of Science - Health Services Administration, Business Law
Lehman College/CUNY