Maria Camila Sierra Moreno
Toms River,NJ
Summary
Demonstrated ability to manage high-pressure situations, enhancing customer satisfaction and loyalty.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
La Cabañita Mexican Restaurant
09.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Server
Taco Tastic
06.2024 - 11.2024
- Served food and beverages promptly with focused attention to customer needs.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Customer Service Cashier
Dive Beauty Store
07.2021 - 04.2022
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
High School Diploma -
High School Toms River North
Toms River, NJ06-2023
High School Diploma -
Nuestra Señora Del Pilar Sur
Bogota Colombia11-2020
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Food presentation
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Server
Taco Tastic
06.2024 - 11.2024
Restaurant Waiter
La Cabañita Mexican Restaurant
09.2022 - Current
Customer Service Cashier
Dive Beauty Store
07.2021 - 04.2022
High School Diploma -
High School Toms River North
High School Diploma -
Nuestra Señora Del Pilar Sur
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