Maria Carmen Reyes
Grand Prairie,TX
Summary
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
22
22
years of professional experience
Work History
Property Manager
Wehner Multifamily
Dallas Texas
09.2014 - 01.2022
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Property Manager
CGM Management
Dallas , Tx
06.2004 - 01.2013
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained 180 units market-ready for lease.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Communicated effectively with owners, residents, and on-site associates.
- Planned special events such as lotteries, dedications and project tours.
Property Manager
Polaris Property Management
Dallas, Tx
07.2000 - 03.2004
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept properties in compliance with local, state and federal regulations.
- Developed and implemented marketing strategies to increase occupancy rates.
Education
GED -
Robert E Lee High School
Tyler, TX05.2000
Skills
- Property Service Contract Administration
- Preventive Maintenance
- Property Walks
- Codes and Regulations
- Occupant Retention
- Tenant Screening
- Administrative Leadership
- Property Showing
- Property Tours
- Maintenance and Supply Requests
- Financial Budgeting and Reporting
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Property Manager
Wehner Multifamily
09.2014 - 01.2022
Property Manager
CGM Management
06.2004 - 01.2013
Property Manager
Polaris Property Management
07.2000 - 03.2004
GED -
Robert E Lee High School