Jason Baker
Pompano Beach,FL
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
1
1
Certification
3
3
years of post-secondary education
22
22
years of professional experience
Work History
Property Manager
The Brighton Condominium Association Inc.
Boca Raton, Florida
03.2013 - Current
- Managed daily operations of residential properties, ensuring adherence to community guidelines and resident satisfaction.
- Coordinated maintenance schedules and vendor services, enhancing property upkeep and resident comfort.
- Conducted regular inspections to ensure compliance with safety standards, promoting tenant safety and property integrity.
- Developed budgets and monitored expenses for effective financial management.
- Communicated with residents to address concerns and resolve issues promptly.
- Trained and supervised staff to maintain high service standards.
- Implemented property management software for streamlined operations and reporting.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Updated tenant and unit information to keep current in housing database.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Exercised direct supervision over property staff.
- Completed lease applications and verifications, notifying prospects of results.
- Built relationships with service vendors and submitted associated billing statements.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Drafted and monitored budgets for overall maintenance and operations.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Commercial Door & Gate Technician
Advanced Door Systems
Columbia, SC
04.2004 - 12.2012
- Installed and maintained door systems in residential and commercial properties.
- Diagnosed mechanical issues with doors and implemented effective repairs.
- Collaborated with team members to streamline installation processes.
Education
Bachelor of Science - Mechanical Engineering
University of Florida
Gainesville, FL 08.1997 - 06.2000
Skills
- Property management software
- Budget development
- Compliance inspections
- Maintenance coordination
- Tenant screening
- Customer relationship management
- Vendor negotiation
- Financial reporting
- Staff training
- Effective communication
- Problem solving
- Conflict resolution
- Decision making
- Team leadership
- Networking skills
- Landscaping and grounds maintenance
- Valid Florida driver's license
- Vendor management
- Adaptable
- Database management
- Work order monitoring
- Skilled multi-tasker
- Maintenance
- Tenant relations
- Financial budgeting and reporting
- Payment collection
- Software utilization
- Grounds maintenance
- Property inspections
- Fair housing mandates
- Lease administration
- Preventive Maintenance
- Exceptional oral and written communication skills
- New construction
- Fair housing compliance
- Property management
- Compliance monitoring
- Building operations
- Contract negotiation
- Parking operations
- Maintenance scheduling
- Staff management
- Capital projects management
- Microsoft office
- Property service contract administration
Certification
- CAM Licensed State of Florida
Timeline
Property Manager
The Brighton Condominium Association Inc.
03.2013 - Current
Commercial Door & Gate Technician
Advanced Door Systems
04.2004 - 12.2012
Bachelor of Science - Mechanical Engineering
University of Florida
08.1997 - 06.2000