Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Maria Santibanez

Brownsville,TX

Summary

Dynamic customer service professional with experience at ACE Cash Express, excelling in financial transactions and customer education. Bilingual and detail-oriented, I effectively manage conflicts and identify strategic solutions, ensuring a positive customer experience. Proven ability to maintain store security while processing transactions accurately and efficiently.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

ACE Cash Express Inc.
11.2014 - 08.2016

As Ace cash express sales associate i had to provide customer service and handle a variety of financial transactions.

Duties includes;

  • cashing checks
  • bill payment processing
  • money order sales
  • providing card services.

I also educated customers on products, maintain store security and process MoneyGram transactions.

Sales Associate

Walmart
07.2014 - 11.2014

As a Walmart Jewelry sales associate, responsibilities include assisting customers, maintaining the sales floor and managing inventory.

Sales Associate

Goodwill Store
03.2014 - 06.2014

a Goodwill Sales Associate assists customers, processes transactions, and maintains the sales floor.

Duties include;

  • operating cash registers
  • stocking shelves
  • handling donations
  • ensuring a clean and organized environment.

Education

Premier High School of Palmview
Mission, TX
06-2014

Skills

  • Bilingual
  • Effective communication
  • Attentive listener
  • Effective conflict management
  • Strategic issue identification
  • Strong ability in task organization
  • Detail-oriented approach
  • Experienced in software utilization
  • Understanding diverse perspectives

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

ACE Cash Express Inc.
11.2014 - 08.2016

Sales Associate

Walmart
07.2014 - 11.2014

Sales Associate

Goodwill Store
03.2014 - 06.2014

Premier High School of Palmview
Maria Santibanez