Hi, I’m
Maria Celeste Hernandez
San Bernardino,CA
Summary
Proven Manager at McDonald’s, adept in team leadership and customer service, excelled in motivating staff to peak performance and ensuring customer satisfaction. Skilled in time management and decision-making, significantly enhanced service delivery through effective dispute resolution and multitasking. Demonstrates a quick learning ability and a strong memory, focusing on impactful achievements.
Overview
4
years of professional experience
Work History
McDonald’s
Manager
11.2020 - 12.2024
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Making the job a safe and comfortable place, working together and being a team.
Education
Arroyo Valley High San Bernardino, CA
06.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
- Quick learner
- Multitasker
- Good memory
Languages
Spanish
Native or Bilingual
Timeline
Manager
McDonald’s
11.2020 - 12.2024
Arroyo Valley High
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